Client Engagement Manager

3 days ago

Canberra, Australia Jacobs Full time

A rewarding career with ongoing professional development opportunities.
- Pivotal business enabling role.
- Stable, established and well respected leading organisation in Defence.

**Client Engagement Manager - Maritime**

A fantastic opportunity to combine your people skills, business development ability and management experience into one exciting role. If you've had experience in Account Management, Client Relationship Management and/or Business Development - read on....

**Tell me about this role**:
***
We are currently seeking a Client Engagement Manager to join our team on a permanent basis to support our Defence Maritime clients. Perhaps you've been in an Account Management, Client Engagement or Business Development role, looking for the next opportunity. Here at Jacobs, as a Client Engagement Manager, you'll be responsible for managing relationships with Government agencies, clients, and our industry partners. The role is highly varied encompassing tasks such as, response to quotation/tender development, business development, recruitment, people management and more.

This exciting opportunity includes a variety of activities including RFQ/T response development, contract management and the development and sustainment of strong and trusted client relationships. Ready to hear more?

**What will I be doing day to day?**
- Prepare responses to tender and quotation requests
- Identify business opportunities in existing and new accounts
- Identify and assist with the recruitment of qualified staff and sub-consultants, in conjunction with our recruitment partners and supply chain companies
- Maintain our contracts and trusted client relationships to secure repeat business and growth
- Manage and build relationships with a wide variety of stakeholders
- Prepare correspondence and reports
- Conduct site visits and meetings clients and staff

**What sort of skills do I need?**
- Demonstrated Client Engagement/Account Management experience
- Relevant Defence Capability and Sustainment Group (CASG) and Maritime Industry experience
- Strong experience and established networks in National Security environments, including CASG in the Maritime Domain. Previous CASG Maritime experience would be highly regarded
- Highly developed communication skills
- Proven operational sales experience
- Strong and proven client relationship building skills
- A proven record of working collaboratively as part of a team
- Experience in the use of Customer Relationship Management platforms (desirable)
- Hold and maintain an NV1 security clearance

***

**What’s in it for me?**
- An environment where you can learn, grow, and thrive
- Rewarding career with ongoing professional development opportunities
- Flexible working arrangements and a genuinely supportive, inclusive culture
- Focus on keeping each other safe
- Other benefits including an Employee Assistance Program, Professional Memberships, and Salary Sacrifice.

**Why Jacobs?**

***
Jacobs Australia currently employs over 500 people throughout Australia and is growing rapidly. We are one of only four Major Service Providers (MSPs) to the Australian Defence Force's Capability Acquisition and Sustainment Group (CASG). As a wholly-owned subsidiary of Jacobs Engineering Group, one of the world's largest and most diverse providers of professional and technical services, we have the ability to provide connected solutions for a sustainable world, anytime, anywhere.

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