Client Value Manager

7 hours ago

Canberra, Australia Corporate Travel Management Full time

**ABOUT CTM**
CTM is an award-winning provider of innovative and cost-effective travel management solutions for corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients.
CTM was founded in 1994 in Brisbane and is today one of the largest travel management companies in the world

**ABOUT THE ROLE**
As part of CTM’s ongoing focus on delivering customer service excellence, this role of Client Value Manager will work alongside the other members of CTM - Government to provide customer service excellence and advice to government agencies as part of their function within CTM - Government. The Client Value Manager will be responsible for fulfilling standard account management duties; however, ultimately, we want our account managers to be viewed as trusted industry advisors, delivering proactive, analytical and trusted advice to our agencies to deliver advice on improving travel behaviours or cost-saving initiatives.

This role is suited for someone who is people focused. It requires engagement with key stakeholders both internally and externally and the ability to problem-solve and manage multiple tasks.

**SKILLS AND EXPERIENCE**
- Minimum two years of successful account management experience in travel or relevant industries.
- Customer service focused; solution orientated with solid initiative.
- An understanding of Tramada, JIRA and GDS systems is preferred but not essential.
- Experience working with Government stakeholders is preferred but not essential
- Exceptional communication and presentation skills.
- Proficient in MS Office suite and ability to learn and adapt to new systems.
- High-level negotiator with the ability to lead meetings.
- Excellent time management and organisational skills with the ability to multitask and prioritise according to agreed timelines.
- Excellent analytical skills to assist with the interpretation of data.

**Why CTM?**
**CTM offer a strong, established, and sustainable work environment. We support and empower our employees and their development guided by our core values Connect, Evolve & Deliver.**
**CTM offers a range of employee benefits including;**
- **Travel & Hotel discounts**:

- **Health and Wellness (eg Health Rebate, Mental Health Support)**:

- **Training and Development opportunities**:

- **Two paid Chill-out Days**:

- **Annual Volunteer Day**:

- **Purchase Leave**:

- **Blended work arrangements with hybrid WFH flexibility**

**APPLY NOW to get started with your career at CTM

  • Client Value Manager

    2 weeks ago

    Canberra, Australia Corporate Travel Management Full time

    **ABOUT CTM.** CTM is an award-winning provider of innovative and cost-effective travel management solutions for corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients. CTM was founded in 1994 in Brisbane...

  • Client Manager

    2 weeks ago

    Canberra, ACT, Australia Aon Corporation Full time $104,000 - $160,000 per year

    ResponsibilitiesFlexible hybrid working environmentBe part of an experienced and supportive teamManage, retain, and grow a specialist portfolio of clientsHIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building industry. Formed in 1984, HIAIS is as a joint venture between two...

  • Client Services Manager

    1 week ago

    Canberra, Australia Nexia Australia & New Zealand Full time

    The Nexia Australia network, supported by global links to Nexia International, provides a holistic solution to a diverse range of clients - from large corporate organisations to privately owned businesses, as well as high net worth individuals. Nexia Canberra’s Office is based in the Canberra CBD, with a team of 8 partners and over 80 staff across our...

  • Client Success Manager

    2 weeks ago

    Canberra, Australia Lyra Technology Group Full time

    Since 1996, Centrered has been part of the Canberra community providing quality managed IT and professional services. Our core values are critical to our continued success and underpin our approach to all aspects of our work. **About Your Team** Client Success encompasses the partnership lifecycle of Centrered. They build trust with our clients and provide...

  • Client Services Manager

    2 days ago

    Canberra, Australia Berritta Consulting Full time

    We want to talk to you about what your next career opportunity / dream role is - We want to know where you want to take your career - We have hundreds of clients, but we want to find someone that matches your values and career expectations - We understand work life balance is important, we want to find you something that gives you that without restricting...

  • Senior Client Manager

    2 weeks ago

    Canberra, ACT, Australia NTT DATA Full time $80,000 - $120,000 per year

    Senior Client Manager - Staff Augmentation In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we...

  • Client Relationship Manager

    2 days ago

    Canberra, Australia Evolve FM Full time

    **Exciting opportunity to join a fast-growing Indigenous company.**: - ** Immediate start, flexible work environment, great leadership and culture** **Make your mark with an award-winning Indigenous company and contribute to excellence in service delivery.** **About Evolve FM...** **Evolve FM** is the only Indigenous full-service property and integrated...

  • Client & Partnerships Manager

    2 days ago

    Canberra, ACT, Australia Nova Systems Pty Ltd Full time $120,000 - $180,000 per year

    Ranked #8 "Best Places to Work 2024"Lead a talented team, drive strategic partnerships, and shape business growthNewly created role with hybrid working conditionsLocation: Adelaide, Melbourne, Canberra or SydneyAbout the Role We have a newly created opportunity for a Client & Partnerships Manager to join our Digital Services and Products team delivering...

  • Client and Service Management Officers

    2 weeks ago

    Canberra, Australia Fujitsu Full time

    About the job Client and Service Management Officers **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our...

  • Client Solutions Manager

    1 week ago

    Canberra, Australia Peoplebank Full time

    If you are looking for a career opportunity as a Client Solutions with a global technology leader, and not just another job, then we would like to introduce you to our client. Opportunity qualification / Business Development During the business development, his or her main roles are to: - Support sales forces through customer visits or customer...