
Customer Service, Sales
2 weeks ago
The role is based in our retail showroom/workshop in Springvale. It is a permanent part-time role. Your hours will vary depending on business needs but the minimum commitment is 12hrs per week over two days. Opening hours are 8.30am - 4.30pm.
This is a multifaceted role: retail/customer facing with office admin/invoice/data entry and warehouse/pick-pack duties. You will be liaising with our workshop technicians, retail and commercial customers and suppliers.
We are seeking a person with strong admin skills, technical aptitude (spare parts) and an interest in a customer service. Previous experience in a similar role is preferred, however job specific training will be provided.
Key responsibilities will include, but not limited to;
**CUSTOMER SERVICE**
- To assist with product quotations, demonstrations, technical support and retail counter sales.
- Normal despatch duties, including picking stock, receiving stock, despatching orders
- Building relationships and rapport with customers
**SKILLS REQUIRED**:
- working knowledge of MS Excel, Word, Outlook and MYOB
- professional and friendly phone manner
- customer service focus
- exceptional communication skills (oral and written English)
- ability to work unsupervised in a hectic environment
- ability to prioritise and be self-organised
- ability to learn quickly
**OTHER REQUIREMENTS**:
- Australian permanent residency or citizenship
- Proven prior customer service experience
The position will ideally suit a person who enjoys variety in their day, is highly organised and efficient and enjoys dealing with people in general.
**Job Types**: Part-time, Permanent
Pay: $25.00 - $27.00 per hour
Expected hours: 10 - 22 per week
**Benefits**:
- Employee discount
Schedule:
- Monday to Friday
**Experience**:
- Sales: 1 year (preferred)
- MYOB/Xero/Accounting Software: 1 year (preferred)
- customer service: 1 year (required)
Work Location: In person
Expected Start Date: 11/06/2025
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