Spare Parts Admin

2 days ago

Springvale, Australia Aquatech Solutions Full time

Aquatech Solutions is a Karcher retail store and service centre. We are a family owned total cleaning solutions provider, addressing new equipment requirements, ongoing maintenance and repair of cleaning equipment.

You will be part of a 4 person customer service/sales team in the retail showroom/office/workshop/warehouse. Our customers range from moms and pops to tradies to big corporations. We are seeking a person with strong skills in customer service and sales administraion. Extensive job specific training will be provided but you must have experience in a similar role.

Key responsibilities will include, but not limited to;
SHOWROOM
- check-in machines for repairs in our workshop
- product demonstrations
- schedule field jobs for technicians
- quote repairs to customers
- take payments (cash, eftpos)

ADMIN AND GENERAL OFFICE DUTIES
- data entry (60% of role, mainly numerical)
- processing Quotes, Orders and Invoices in MYOB
- completing paperwork that collects and records relevant customer details
- booking couriers and postage of customer orders
- assist with filing of both electronic and hard copy documents
- invoicing completed works

WAREHOUSE
- pick and pack orders
- manual handling of machines & parts upto 10kgs

SKILLS REQUIRED:

- working knowledge of MYOB, MS Excel, Word and Outlook
- accurate data entry
- professional and friendly phone manner
- exceptional communication skills (oral and written English)
- ability to work unsupervised in a hectic environment
- ability to learn quickly
- Forklift driving (preferred)

OTHER REQUIREMENTS:

- Australian permanent residency or citizenship
- Proven prior customer service experience

**Job Types**: Full-time, Permanent

**Salary**: From $24.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Springvale, VIC 3171: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Microsoft Office: 1 year (required)
- Administration: 1 year (required)
- Forklift: 1 year (preferred)

Work Authorisation:

- Australia (required)

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