Admin and Student Support Officer

7 days ago

Chatswood, Australia S.A.M Singapore Maths and S.A.E Literacy Centre -Chatswood Full time

**About Us**: We are a dynamic educational institution committed to providing exceptional support and guidance to our diverse student community. We are currently seeking a dedicated Admin and Student Support Officer to join our team at our Chatswood centres on Monday, Tuesday and Thursday afternoon.

**Role Overview**: As an Admin and Student Support Officer, you will play a pivotal role in creating a welcoming and supportive environment for our students. Your excellent customer service skills and proactive attitude will ensure our students' needs are met effectively.

**Key Responsibilities**:

- Warmly greet and assist visitors, ensuring they are directed appropriately.
- Proactively follow up on student-related issues to ensure timely resolution.
- Coordinate student orientations and events, fostering a sense of community.
- Collaborate and contribute actively in regular team meetings.
- Process student requests and manage course variations efficiently.
- Assist with timetabling, class allocations, and student course progress tracking.
- Maintain strict confidentiality of student and course records and other sensitive documents.
- Provide general administrative support to ensure smooth operations.

**Qualifications and Skills**:

- Possess an extremely helpful and supportive attitude towards students and colleagues.
- Demonstrate exceptional customer service and communication skills.
- Previous experience working in a multicultural environment is highly valued.
- Ability to work flexibly across our Chatswood and Gordon centres.
- Availability to work on weekends and weekdays from 2:00 pm to 7:00 pm.
- Strong organizational skills and attention to detail.

**Benefits**:

- Join a vibrant and collaborative team dedicated to student success.
- Contribute to a diverse and inclusive educational environment.
- Gain valuable experience in administration and student support.
- Enjoy flexible working hours that accommodate work-life balance.

**Job Type**: Casual

Pay: $25.00 - $30.00 per hour

Schedule:

- Afternoon shift
- Weekend availability

Ability to commute/relocate:

- Gordon, NSW: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (Year 12) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Administration: 1 year (preferred)

**Language**:

- English (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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