Student Services Officer

7 days ago

Chatswood, Australia North Shore Coaching College Full time

North Shore Coaching College was established in 1991 and is Australia’s leading and largest tuition college, with over 65 campuses located in Australia and Hong Kong.

North Shore delivers the benchmark in quality, affordable educational services for students from Pre-School to Year 12. North Shore has over 30 years of success stories and success rates for placement of students in Selective School, Private School Scholarships, Opportunity Class, HSC Merit List and Gifted and Talented Class entries.

**The Role**:
Based in Chatswood, NSW, we are looking for technologically saavy, all-rounded, efficient hands-on operator with a can-do, forward-looking and mature approach to join our fast-growing education business.

You will demonstrate a genuine passion in education, exemplify outstanding customer service, thrive in a multi-faceted role, and making a difference to students, parents and teachers to contribute to the growth and enhancement of brand and reputation of North Shore Coaching College

Your ability to be involved in (and demonstrate experience in) a range of operational activities responsibly such as the following: customer service, student administration, stock control, graphic design, corporate services, facilities management, day-to-day office activities, procurement, campus operations, printing, cleaning and other ad hoc tasks, in compliance with North Shore policies, systems and procedures, will be an advantage.
- Able to demonstrate a history of delivering superior customer service
- Committed to servicing parents, students and teachers to make a difference
- Able to work on the weekend and outside of normal business hours
- Able to multi-task and work under pressure
- Passionate about education
- Able to demonstrate a mature approach to problem solving
- Able to speak and write Chinese & other languages which will be highly desirable
- Reliable, trustworthy and punctual
- Able to demonstrate strong communication skills in written and verbal form;
- Inspiring and enthusiastic
- Able to complete child-related employment screening

**Benefits**:

- Experience working for a long established and highly credible national tutoring organisation
- Convenient location
- Supportive and encouraging environment

**Job Type**: Casual

**Salary**: $27.00 - $38.00 per hour

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Chatswood, NSW 2067: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Certificate I - IV (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Chinese (preferred)

Work Authorisation:

- Australia (preferred)

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