Account Manager,

4 days ago


Sunshine, Australia AGCO Full time

**Account Manager, MF SE AUS**

**Who We Are Looking For**:

- Provide the interface between AGCO, its dealer partners and customers within the designated region of responsibility.
- Work with key AGCO stakeholders within all departments to ensure AGCO’s business strategies are being met.
- Coordinate and successfully implement all sales and marketing activities within the region of responsibility.
- Measure and improve dealer partner performance by actively formulating business plans and strategies.
- Work to achieve the sales budget set for the region of responsibility.
- Analyse and report accurately on competitor market intelligence.
- Manage, motivate and train dealer partners and their sales staff to ensure a profitable business model is achieved.
- Ensure that the dealer partners within the designated region of responsibility have a high level of satisfaction with the service level provided to them by the Account Manager

**What You Will Do**:

- Provide the interface between the AGCO, its dealer partners and the customers. Respond and follow up on dealer partner enquiries in line with dealer partner expectations. Ensure that generated leads are followed up with dealer partners.
- Maintain a regular call cycle with the dealer partners within the area of responsibility. Dealer partner visits are to be documented and reported via the Dealer Visit Report functionality within Salesforce.
- Regional Action Plans - Must create, maintain and coordinate Regional Action Plans for their assigned region on a quarterly basis. Regional Action Plans will guide and direct all sales and marketing activities within the region. To be in line with budget and resource expectations.
- Sales Forecasts - As part of the Regional Action Plan, Account Manager’s must generate, maintain and review dealer partner forecasts in line with corporate requirements in conjunction with key AGCO stakeholders. To be set annually and reviewed quarterly with each of the dealer partners, implementing business plan and sales strategies to ensure targets are achieved.
- Sales Volume and Market Share - Must achieve or exceed the overall planned sales and market share forecasts for the assigned region of responsibility for all products on an annual and quarterly basis.
- Inventory Management and Forecasting - Ensure correct and accurate management and reporting of all pending retail orders and installations as required. Manage consignment stock requirements within the region with specific emphasis via the forecast on correct consignment stock placement and the ongoing maintenance of this stock ensuring it is maintained on premises and to the standard set out in the consignment stock agreement.
- Technical Support (non-service) - Provide technical (non-service) advice to the dealer partners and customers within the region of responsibility).
- Product and Systems Training - Oversee and implement all sales training requirements for dealer partners and their employees at a local level within the region of responsibility ensuring a satisfactory minimum level of product knowledge and sales systems use is maintained by current distribution staff. Identify areas where training is required and facilitate it to occur.
- Advertising and Sales Promotions - Work closely with Sales stakeholders and Marketing Communications to ensure all dealer partners actively promote the AGCO product range within the region of responsibility.
- Dealer Partner / Customer Events - Oversee all sales activities related to field days, customer events and dealer partner promotions for the region of responsibility, ensuring the AGCO product range is represented to a high standard.
- Key Account Management - work with key AGCO stakeholders to ensure that AGCO has a relationship with both existing and potential key accounts. This includes relationships with retail customers as well as government councils and corporate customers.

**KPI's**
- Generate, maintain and review Dealer partner sales forecasts
- Achieve or exceed sales and market share forecasts, targets and margins
- Create, maintain and coordinate Regional Action Plans
- Source current competitive pricing for all competitors
- Ensuring a high level or support to AGCO's dealer partners
- Coordination and implementation of training needs to ensure our dealer partners have best in class product knowledge.

**What You Will Bring**:

- Working knowledge of sales and marketing practices suited to the agricultural sector
- Working knowledge of multiple franchise dealer partner channels
- Working knowledge of Outlook, Word, PowerPoint and Excel
- Experience within manufacturing and / or agricultural industry would be beneficial
- Excellent verbal and written communication skills
- Preparedness to spend an average of three nights per week away from home
- Preparedness to travel interstate and oversees as required

**A Plus If You Have**:
Routine/Customary problem solving skills - Requires the ability to make judgements based o


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