Account Manager

1 week ago

Sunshine Coast, Australia BeeHero Full time
Overview

About BeeHero: a data-driven company using IoT sensors and AI to support precision pollination. Our mission is to future-proof the global food supply and help farmers optimize crop yields, improve quality, and promote ecosystem health.

About the role: We are looking for an Account Manager to join our team as our first employee in the Mooloolah Valley, QLD, Australia. This role will be pivotal in BeeHero's expansion into new crop markets, with a focus on macadamia and avocado.

You build and maintain strong customer relationships and introduce growers to BeeHero's pollination services and our Pollination Insight Platform. The position involves managing the complete customer lifecycle, including lead generation, prospecting, contract negotiation, onboarding, renewals, and account expansion. The role requires travel approximately 50% of the time. Salary: AUD 95,000.

Most importantly, you'll join an inclusive community of creative, fun-loving, and ambitious individuals, where you can explore the world of honeybees.

Location: Maroochydore, Queensland and surrounding areas.

Responsibilities
  • Identify and qualify new business opportunities in the assigned territory
  • Build and maintain a healthy pipeline of prospects
  • Develop compelling proposals and presentations
  • Navigate complex sales cycles and negotiations
  • Meet or exceed quarterly revenue targets
  • Visit current customers and prospective clients to establish business opportunities
  • Own the entire customer lifecycle from onboarding through renewal
  • Assess customer needs, solve technical issues, and drive product adoption and usage
  • Develop and execute account plans to maximize customer value
  • Monitor and improve customer satisfaction metrics
  • Monitor account health and identify expansion opportunities
  • Conduct regular business reviews with key stakeholders
  • Secure renewals and grow existing accounts
  • Gather and communicate customer feedback to internal teams
  • Create customer success stories and case studies
  • Act as the voice of the customer internally
Requirements
  • Hold at least a Bachelor degree
  • Proven experience (5+ years) in account management, preferably in the agri-tech or technology industry
  • Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical audiences
  • Excellent interpersonal skills with a customer-focused mindset and the ability to build rapport and trust with customers
  • Problem-solving and decision-making skills, with the ability to handle customer issues and escalations effectively
  • Self-motivated and proactive with the ability to work independently and as part of a team in a fast-paced, dynamic environment
  • Familiarity with agricultural practices and technologies is highly desirable
  • Established relationships within the Avocado and Macadamia industry are beneficial
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Farming

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