Team Leader Correspondence

3 days ago

South Wharf, Australia DCA Careers Full time

Fantastic development opportunity to advance your career
- Lead and manage an established team to the achievement of KPIs and contractual goals

The Role
The Essentials
To be considered for this role you will need to possess
- Strong demonstration of knowledge of correspondence and administrative processes as part of the infringement lifecycle
- Ability to lead and manage staff and work flow processes
- Proven ability to motivate staff, successfully manage their performance and provide appropriate feedback
- Proven ability to monitor, coach and develop a team to achieve set targets
- Strong knowledge of the performance management process
- Excellent time management skills
- Proven internal and external customer focus
- Outstanding communication skills, both verbal and written
- Strong interpersonal skills and ability to interact with all levels of customers, clients, and staff in a professional manner

The Benefits
Fantastic opportunity to take the next step in your career in a supportive environment in which you will obtain the skills to succeed
What Next
DCA is an Equal Employment Opportunity employer committed to supporting a working environment of mutual respect, teamwork and trust and a workplace that attracts, develops and retains highly skilled people.

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