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IT Support Analyst

2 weeks ago

Adelaide Region SA, Australia PERSOLKELLY Full time

PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options.

**PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOLKELLY, the largest workforce solutions provider in APAC**

We are seeking an experienced IT Support Analyst for an immediate start with one of our leading providers in ICT. You will be an integral part of the team providing expertise and support.

**The Role**
- Assist with maintenance requirements for clients
- Troubleshooting technical issues of clients and providing guidance
- Solve technical issues with your peers
- Guaranteeing a great experience for clients
- Maintain a proper record of documentation
- Liaise with suppliers as required

**Experience Required**
- Consulting and/ or Help Desk related experience in a mid-market IT environment, along with knowledge of general server administration and Windows server experience.
- Windows 7/10/11 troubleshooting
- Thorough experience in Office 365 Experience in Microsoft Azure, Microsoft Exchange Server, Microsoft Windows Serve, Sophos UTM, Sophos Central and Veeam will be highly regarded.
- Experience in Microsoft Hyper-V and/ or VMWare ESXi.
- Knowledge of SQL database environment
- Exposure to programming, an IS&T environment and network administration
- Capability to communicate efficiently with client's and colleagues and build trusted relationships with them.
- Outstanding verbal and written communication skills
- Ability to stay calm under pressure.
- Willing to work independently and in a team environment to complete tasks.
- Tertiary degree qualifications (Bachelor of IT Systems Administration or similar) would be highly regarded

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.