Voice of Member Coordinator

2 weeks ago

West Perth, Australia Royal Automobile Club of WA Full time

The Voice of Member Team provides well-reasoned insights and strategic advice to stakeholders at all levels across the RAC Group with the aim of driving more informed member and business decisions.

We are seeking a Voice of Member Coordinator to join our dedicated team, where you will play a pivotal role in ensuring that the voices of our members are heard and acted upon.

Reporting to the Senior Manager Voice of Member, you will be responsible for coordinating member correspondence for the Voice of Member Team including distribution and quality control. Your work will provide analytical support for quantitative research projects, helping to shape the future of our organisation.

Key Responsibilities:

- Ensure the accuracy and validity of survey sample lists in Excel, collaborating with various business areas to target the right audience.
- Recruit and manage participants for the Member Opinion Panel.
- Manage member research contact rules, including handling unsubscribes.
- Coordinate member prize draws and assist with the analysis of survey feedback.
- Provide administrative and analytical support across all Voice of Member Team activities.
- About You:
- You are proficient with Microsoft Office, especially Excel and PowerPoint.-
- You possess strong written communication skills and can effectively engage with various business levels.-
- You handle confidential information with professionalism and integrity.You are detail-oriented, able to work autonomously, and are eager to learn new software packages.What can we offer you?- A workplace culture where our people feel valued, respected, and empowered.-
- Work in flexible ways that meet work/life commitments and support wellbeing.-
- Be part of a purpose-led organisation that gives back to the WA community.-
- An environment that values ongoing career development.-
- Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services.-
- Opportunities for community engagement and corporate volunteering.- Applications Close Wednesday 4th September

BetterJourneysRAC
- #LI-LH1

  • Member Benefits Coordinator

    7 days ago

    West Perth, Australia Royal Automobile Club of WA Full time

    Ensure the effective delivery of the Member Benefits program strategy - Build super-strong connections to keep our members smiling from ear to ear - Join a well known WA trusted brand, Permanent Full time position - RAC is more than just an organization; it's a driving force for a better Western Australia. As a Member Benefits Coordinator, you will play a...

  • Voice Pick Packer

    7 days ago

    Perth, Australia APS GROUP Full time

    Flexible days and Hours - Immediate Starts - Kewdale Location **About the Role**: As a Voice Picker, you will play a crucial role in ensuring the efficient and accurate movement of stock within our distribution centre. **Payrates: (Increase after 3 months of employment)** **Dayshift**: $34.70 p/hr (More for weekends) **Afternoon Shift**: $39.03 p/hr...

  • Member Engagement Coordinator

    3 weeks ago

    Perth, Western Australia The Royal Australian College of General Practitioners (RACGP) Full time

    Join to apply for the Member Engagement Coordinator - WA role at The Royal Australian College of General Practitioners (RACGP)1 day ago Be among the first 25 applicantsJoin to apply for the Member Engagement Coordinator - WA role at The Royal Australian College of General Practitioners (RACGP)Get AI-powered advice on this job and more exclusive...

  • Member Engagement Coordinator

    4 weeks ago

    Perth, Western Australia The Royal Australian College of General Practitioners (RACGP) Full time

    Join to apply for the Member Engagement Coordinator - WA role at The Royal Australian College of General Practitioners (RACGP)1 day ago Be among the first 25 applicantsJoin to apply for the Member Engagement Coordinator - WA role at The Royal Australian College of General Practitioners (RACGP)Get AI-powered advice on this job and more exclusive...

  • Marketing Coordinator

    5 days ago

    West Perth, Australia Royal Automobile Club of WA Full time

    With over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” We’re looking for a creative and organised Marketing Coordinator (Social) to join our Brand and Marketing...

  • Member Resolution Specialist

    2 weeks ago

    West Perth, Australia Royal Automobile Club of WA Full time

    With over 1.2 million members, RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” To further support the Insurance business, we have some exciting, newly created roles within our Claims team....

  • Member Resolution Specialist

    5 days ago

    West Perth, Australia Royal Automobile Club of WA Full time

    With over 1.3 million members, RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” To further support the Insurance Claims business, we are recruiting for Member Resolution Specialists. Working...

  • People Coordinator

    2 weeks ago

    West Perth, Australia Royal Automobile Club of WA Full time

    With over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” A newly created role has become available for a People Coordinator that will form a crucial part of our People...

  • Incident Response Coordinator

    2 weeks ago

    West Perth, Australia Royal Automobile Club of WA Full time

    With over 1.3 million members, RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” Join RAC Insurance as an Incident Response Coordinator, where you'll play a key role in safeguarding our...

  • Digital Marketing Coordinator

    5 days ago

    West Perth, Australia Royal Automobile Club of WA Full time

    With 1.2 million members, RAC is one of WA's most iconic and trusted brands. We are a purpose-led, member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA." Reporting to the Digital Marketing and Communications Manager, we are seeking an experienced and motivated Digital...