Reservations Agent

1 week ago

Greater Adelaide SA, Australia SOFITEL Full time

**Company Description**
Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the full.
**Job Description** A career that lets your passion shine**:
You are the beginning of an exceptional guest experience. You make our guests feel welcome from the first point of contact and reflect the exceptional experience that continues once they arrive. You will handle hotel operator calls, reservation requests, changes, and cancellations, and convert phone inquiries into confirmed bookings, ensuring all details are recorded in Opera. With your attention to detail, you'll provide exceptional service while recommending property facilities and maximising revenue through up selling.

FULL TIME and PART TIME roles available
**Qualifications** What you will bring to the role**:

- Guest focused personality is essential; experience is an asset
- Strong written and verbal communication
- Prior experience working with Opera (cloud, preferred) or another property management system
- Strong interpersonal and problem-solving skills
- Ability to work independently and prioritise conflicting priorities
- Fluency in English; additional languages are a plus

**Additional Information** Thrive in our Sofitel community, with**:

- Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide
- Up to 50% discount on meals at Sofitel Adelaide
- Family & Friends accommodation discounts
- Learning programs through our Academies
- Fully laundered uniform provided
- Free 24 hour access to our Employee Assistance Program
- Opportunities to develop your talent and grow within our property and across the world
- Ability to make a difference through our corporate social responsibility activities

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

  • Reservations Sales Agent

    3 days ago

    Greater Adelaide SA, Australia PULLMAN Full time

    **Company Description** Pullman Adelaide joined the Accor network in 2017. Situated in the heart of the Adelaide CBD and featuring 308 guestrooms, a thriving restaurant and bar space, and top floor meeting room facilities, Pullman Adelaide is on an exciting journey to elevate the 5 star offering in Adelaide. We are ready to welcome a Reservations Sales...

  • Reservations Sales Agent

    2 weeks ago

    Greater Adelaide SA, Australia IBIS Full time

    **Company Description** Who are we?** ibis Adelaide opened in mid-2014, making a significant wave in the market as an unique economy product with strong aesthetic appeal and an understanding of the needs of the guest. We pride ourselves on consistently smashing guest and employee engagement targets and sustaining our strong and stable team to ensure we are...

  • Group Reservations Agent

    20 hours ago

    Greater Adelaide SA, Australia Crowne Plaza Hotels & Resorts Full time

    **Your day-to-day** - Assist guests with reservation enquiries from all channels, while identifying opportunities to upsell and maximise revenue - Ensure efficiency and accuracy in all personalised guest interactions, specifically acknowledging IHG One Rewards members and returning guests - Meet targets for converting sales - Be responsible for providing...

  • Reservations Agent

    2 weeks ago

    Adelaide CBD, Australia Hotel Grand Chancellor Adelaide Full time

    **Reservations Agent** We have an opening for a Reservations Agent to join our hotel on a permanent full-time basis. This opportunity is for someone who is has experience in hotel front office operations and has high attention to detail. The successful person will report to the Reservations Manager and will be responsible for the day to day hotel...

  • Reservation Agent

    3 days ago

    Greater Adelaide SA, Australia Crowne Plaza Hotels & Resorts Full time

    **Your day-to-day** - Assist guests with reservation enquiries from all channels, while identifying opportunities to upsell and maximise revenue - Ensure efficiency and accuracy in all personalised guest interactions, specifically acknowledging IHG One Rewards members and returning guests - Meet targets for converting sales - Be responsible for providing...

  • Reservations Agent

    2 days ago

    Adelaide, South Australia Stamford Grand Adelaide Full time $50,000 - $80,000 per year

    Join our passionate team at Stamford Hotels & Resorts, where luxury meets exceptional guest service. We are seeking an enthusiastic and detail-oriented Reservations Agent to deliver outstanding service and ensure every guest's stay begins seamlessly from the moment they book.Permanent full time positionAdeliade CDB locationAbout Stamford Hotels and...

  • Reservations Agent

    14 hours ago

    Adelaide, South Australia Stamford Plaza Adelaide Full time $40,000 - $60,000 per year

    Join our passionate team atStamford Hotels & Resorts, where luxury meets exceptional guest service. We are seeking an enthusiastic and detail-orientedReservations Agentto deliver outstanding service and ensure every guest's stay begins seamlessly from the moment they book.Permanent full time positionAdeliade CDB locationAbout Stamford Hotels And...

  • Reservations Agent

    3 days ago

    Adelaide, Australia Marriott International, Inc Full time

    **Job Number** 24093712 **Job Category** Reservations **Location** Adelaide Marriott Hotel, 141 King William Street, Adelaide, South Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management As Marriott International’s flagship brand, Marriott Hotels drives innovation in our...

  • Reservation Sales Agent

    3 days ago

    Adelaide Region SA, Australia PULLMAN Full time

    Company Description **Pullman Adelaide** represents one of Accor’s most exciting brands and has a strong history of impressing a broad spectrum of the Adelaide market. The hotel consists of 308 rooms overlooking the picturesque Hindmarsh Square and has a reputation second to none! Why work for **Accor**? We are far more than a worldwide leader. We welcome...

  • Reservations Agent

    4 days ago

    Adelaide Region SA, Australia IHG Full time

    **About us** As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the...