Service Desk Analyst

1 day ago

Adelaide Region SA, Australia Talent International Full time

**Job Details**:
**Location**

Adelaide

**Salary**

Negotiable

**Job Type**

Full Time

**Ref**

BBBH98731_1676523906

**Contact**

Aparna Malik

**Posted**

about 4 hours ago

We have multiple requirements for Service Desk from L1 to L3 support for contract positions (short to long term roles available)

MUST HAVE:

- VALID FULL TIME WORKING RIGHTS WITH NO LIMITATIONS
- CANDIDATE BASED IN ADELAIDE OR WILLING TO RELOCATE
- Demonstrated experience supporting users in an enterprise IT environment with a minimum of 1 year industry experience.
- Experience working effectively in a team environment.
- Excellent communication skills with the ability to effectively communicate technology to a diverse range of users.

The main job duties and responsibilities:

- Diagnose and escalate technical hardware and software issues
- Advise user on appropriate action
- Update, where required, and follow standard help desk procedures
- Log all help desk interactions
- Follow up with customers and users to ensure complete resolution of issues
- Redirect problems to correct resource
- Identify and escalate situations requiring urgent attention

If interested in the above role, APPLY NOW

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