Account Executive CRM

CHE Proximity is looking for a new breed of Account Executive
The Account Executive plays a vital role within the Account Management team. Much of the work you do will be instrumental in helping us provide the great service we strive for in our client relationships. As an Account Executive, your role is to support the team in the day-to-day running of the account, helping to ensure that everything runs smoothly and efficiently.

**Responsibilities**:
Knowledge
- You will need to develop a good knowledge of the industry.
- You will need to develop a strong knowledge of your client's products and services and be the ‘go to person' for this information.
- You will also need to monitor and collate the competitive creative work and support the team in developing competitor reviews.

Processes
You will need to develop a strong understanding of the agency processes and ensure their implementation. This includes:

- Day-to-day administration of your accounts - you will be responsible for updating status reports, arranging meetings, preparing agendas, writing contact reports, maintaining shared files.
- Supporting your AM/AD in the strategic & creative development process - this includes opening jobs, arranging creative briefings and reviews, briefing simple jobs, collating creative work, developing timing plans, internal trafficking of jobs.
- Supporting your AM/AD in the production process - this includes working with production to get detailed timing plans, quotes, managing regulatory approvals, completing media instructions and ensuring we have up-to-date media plans.
- Supporting your AM/AD in the financial management of the account - maintaining finance WIP, contributing to the management of the JCRs and ensuring billings are up-to-date.

Meetings
As part of your role, you will need to attend internal and external client meetings. This will include:

- Setting up client meetings - ensuring rooms are booked, the equipment works, refreshments are in place and that there are agendas.
- Meeting stimulus - supporting your AM/AD in the development of meeting stimulus including presentation & creative work.
- Writing contact reports - under the supervision of an AM/AD you will be required to take notes in meetings and produce and distribute a contact report within 24 hours.

Relationships
You will be required to develop strong relationships founded on a culture of honesty, respect and reliability.

**These relationships will need to include**:

- Within the agency - this will be key to your success in the role and includes your account team, planners, creatives, traffic and production teams. These are the people you need to work with in the day-to-day running of the account.
- With your clients - by anticipating your clients' needs and responding to their requests in a timely and proficient manner.

Desired Skills and Experience
We want someone who is passionate about creative work and prepared to put in the ‘leg work' to help us all make it happen. This role is ideally suited to someone with
- A ‘can do' attitude.
- A great eye for detail.
- A sense of urgency.
- An ability to stay calm under pressure.
- Relentless determination to see projects through to the end.

Who is CHEP Network?
THINGS HAVE CHANGED
is often an over-used industry cliché. But the changes impacting our lives and our clients' businesses are more real and radical than ever before.
How we shop, how we bank, how we work, how we exercise, and how we make choices is rapidly evolving. The values that drive people are fundamentally changing.
When what matters to people changes, society transforms and a new economy takes shape - one of consumers who expect brands to be making a positive impact on the world.
These changes are the catalyst for us to reimagine our business around the new economy customer's needs, and develop a new agency model that will ensure creativity is at the heart of our clients' continued growth, no matter the channel.
WE ARE CHEP, AND WE BELIEVE IN NEW ECONOMY CREATIVITY
Today, brands need to adapt to new channels, technologies, experiences, social goals, environmental needs and operating speeds.
New Economy Creativity harnesses two powerful drivers of change: creativity and technology. It is diverse and data driven; and relentless in finding the most compelling way to hold attention and impact how people think, feel and act.
It's about helping companies reorientate to make long-lasting positive impacts. Its focus is on building future brands that are positive forces, while converting existing demand.
The diversity of the challenges at CHEP make it a fulfilling place to work, and a crash course in every skill you need - creative, strategy, experience, data, media, social, PR, technology, e-commerce, experiential, and research is all under one roof. We let creativity live in every department, and it's all pulled together by our first-class Leadership team.
We're looking for the best and brightest talent who can continue to con