Events Operations Manager

Founded in 2010, we’re an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd. It’s what we’re famous for. It’s what we love.

Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies, and beyond. It’s everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more.

And want to know what makes Ovolo more special, more unique, and more original than all the rest? Our people. Just the way they are. At Ovolo, we want you to be yourself. It’s what keeps us from swimming in the ‘sea of sameness. That’s why here we’ve ditched the tired old ‘corporate scripts’ and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We’re after you with all your you-ness.

**Ovolo Woolloomooloo** is the brand's flagship Australian hotel, located in Sydney's idyllic harbourside suburb of... (dramatic drum roll) Woolloomooloo. Nestled in the heart of the popular wharf precinct, a short walk to the city's central business district, the hotel is surrounded by a wide selection of much-loved dining and nightlife options. Ovolo Woolloomooloo features 100 guest rooms, a state-of-the-art gym, meeting rooms and events spaces, a swimming pool, and Alibi Bar & Kitchen (100% plant-based).

**The Gig**

Ovolo Hotels is on the hunt for their next Events superstar The **Events Operations Manager** will play a vital role in driving the success of our Conference & Events department. You will lead the team from the front, ensuring that our Conferencing & Events run smoothly and efficiently, catering to all our guests needs. You will look after a wide range of functions, including weddings, conferences, birthday parties and more. This **Full-Time** gig will require your complete availability to cater to a 7 day rotating roster. Your responsibilities include but are not limited to:

- Responsible for day-to-day operations of all conference & events
- Overseeing all administration and reporting for C+E
- Arrange regular training for your team, as well as providing them constant support and guidance, coaching where necessary
- Actively attends to guest feedback, including all negative feedback in an attempt to resolve any issues
- Communicates requests, stock and all necessary good required for C+E
- Maintains clean and tidy areas for C+E environment, adhering to all company and government WHS standards
- Liaise and assist other with other departments where necessary

**About you**

At Ovolo, we are all about YOU. We provide a fun and exciting environment and all we ask is that you give us your dedication to our brand and most importantly, your team To be successful in this role, you will have a minimum 2 years in a supervisory/assistant manager role focusing primarily on conference and events, looking to make that next exciting career step. Ideally you will have a tertiary qualification in Hospitality, Events or something similar. You will bring your bright, bubbly attitude to Ovolo, along with your amazing communication, problem-solving & exceptional customer service skills. You will preferably be proficient POS & Micros systems and most importantly you will be FABULOUS, UNCONVENTIONAL & NEVER BORING.

**What you'll get...**
- Well, there's the chance to shine in a brilliant team environment in Hong Kong and now Indonesia - bring your personality and sense of fun to work and the most amazing team to work with.
- Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you
- Receive Hotel benefits in rooms and our fabulous F&B outlets
- Stay Fit and Fabulous; be involved in our Wellbeing Programmes
- Develop relationships and make a difference to other people’s lives through our Community Programme
- Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent