Practice Manager

Join a leading healthcare consulting firm and drive real impact across diverse sectors. Enjoy a supportive, vibrant, and rewarding culture.
- Competitive salary package with lucrative commission structure
- Flexible work options and career growth opportunities
- Engaging team culture with regular rewards, recognition, and fun events

**Permanent, full-time, M - F, 9 am - 5 pm**
**Location**: South Melbourne office preferred; hybrid model available
**Salary**: $120k base + super + lucrative commissions

**Who We Are**

At HCPA, we empower organisations to reach new heights. From consulting to business transformation, our services span a range of industries, including Early Learning. We are proud to have contributed to over $2 billion in revenue for businesses, offering practical, innovative solutions that create real impact.

**Our Culture and Benefits**

At HCPA, we believe in creating an inspiring workplace that values growth, collaboration, and fun. Here’s what you can expect:

- **Dog Friendly Office**: Cavoodle Central
- **Competitive Remuneration**: Including 17.5% additional leave loading to support work/life balance.
- **Flexible Work Arrangements**: Balancing your professional and personal commitments.
- **Career Growth Opportunities**: Be part of a rapidly growing organisation with clear progression pathways.
- **Team Culture**: Friendly, collegial, and supportive environment. Enjoy weekly Monday lunches, monthly team bonding events, and holiday celebrations, such as our Christmas Party (with flights and accommodation covered for interstate staff).
- **Employee Assistance Program**: Prioritising your wellbeing.
- **Fun Incentives**: Including cash bonuses, team prizes, and unique experiences (boat parties, spa days, games).

**The Opportunity**

**Key Responsibilities**
- **Business Development**: Identify and pursue new business opportunities within the healthcare sector, particularly with GP clinics, to expand the client base and enhance market presence.
- **Client Relationship Management**: Build and nurture strong, long-term relationships with clients, acting as their primary point of contact to ensure satisfaction and loyalty.
- **Strategic Planning**: Collaborate with clients to develop tailored practice management strategies, assessing their operational needs and challenges to deliver effective solutions.
- **Project Delivery**: Oversee the implementation of practice management initiatives, ensuring projects are completed on time and meet or exceed client expectations.
- **Department Growth**: Lead efforts to grow the practice management department, mentoring junior team members and identifying opportunities for service enhancement.
- **Industry Insights**: Stay current on healthcare trends, regulations, and best practices, providing clients with actionable insights and recommendations to stay competitive.
- **Reporting and Analysis**: Prepare comprehensive reports on client performance, market trends, and departmental growth metrics for senior leadership.

**About You**
- **Industry Expertise**: A minimum of 5 years of experience in practice management, with a proven background in managing GP clinics.
- **Business Acumen**: Strong experience in business development and client relationship management, with a strategic approach to planning and execution.
- **Interpersonal Skills**: Excellent communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels.
- **Analytical Problem Solver**: Strong analytical and problem-solving skills, with the ability to assess complex business operations and offer actionable recommendations.
- **Self-Starter**: Highly motivated and able to work independently, with a proactive approach to identifying opportunities for improvement and growth.
- **Technical Proficiency**: Familiarity with practice management software and healthcare regulations is advantageous.

**Why Join Us?**

This is a fantastic opportunity to take the lead in the practice management sector and drive growth within a rapidly expanding team. If you are passionate about making an impact in the healthcare space, we would love to hear from you.

**How to Apply**

Submit your CV and cover letter highlighting your relevant experience. Applications will close soon. At HCPA, we celebrate diversity and are committed to building an inclusive workplace where everyone feels valued.

Pay: $120,000.00 - $130,000.00 per year

**Benefits**:

- Health insurance
- Salary packaging

Schedule:

- 8 hour shift

Supplementary Pay:

- Commission

Work Location: In person

Expected Start Date: 21/02/2025