Helpdesk Officer

7 days ago

Melbourne, Australia Public Sector People Full time

3-month temporary contract
- $37 per hour + super
- Monday - Friday

**Join Our Team as a Helpdesk Officer - 3-Month Temporary Contract**

Are you looking for an exciting opportunity to make a meaningful impact in the public sector? Our client, a dynamic and forward-thinking organisation dedicated to serving the community, is seeking a Helpdesk Officer to join their team. Partnering with Public Sector People, we are looking for motivated individuals to provide exceptional IT support and contribute to the company's mission of fostering a better future for all.

**Position Overview**:
As a Helpdesk Officer, you will play a pivotal role in ensuring seamless IT support for our client's staff. Your responsibilities will include acting as the first point of contact for all IT-related inquiries, logging and tracking issues, and providing prompt resolutions or escalations to the Service Delivery Coordinator. In addition, you will engage with staff through various communication methods to address their queries efficiently while upholding high standards of customer service. Collaborating closely with the Service Delivery Coordinator, you will offer valuable support and insights related to end user matters.

**Why Join Our Client's Team**:

- **Work-Life Balance**: Embrace a healthy work-life balance with a Monday to Friday schedule and no weekend work. Our client values the well-being of their employees and ensures that you have time to enjoy life outside of work.
- **Hybrid Model**: Experience the flexibility of a hybrid work model that combines remote work and in-office collaboration. This approach empowers you to excel in your role while maintaining a comfortable work environment.
- **Professional Growth**: Our client is committed to fostering professional growth and development. By joining their team, you'll have the opportunity to enhance your skills and advance your career in the public sector.

**How to Apply**:
**About Us**:
At Public Sector People, we understand the importance of connecting skilled professionals with organizations that share their values. Our mission is to facilitate these connections and empower individuals to make a positive difference in the public sector. Our client embodies these values, and together, we are on a mission to create a stronger, more vibrant community

Join our client's team and contribute to their vision of building a brighter future for our community. Your expertise and dedication will be instrumental in creating a positive impact that resonates far beyond your role. Take this opportunity to make a difference and grow alongside a team that shares your passion for service and excellence.

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