Footscray Hospital

3 days ago

Melbourne, Australia Compass Group Pty Limited Full time

Helpdesk Operator (All shifts)

- Choose from early morning, day, evening, or overnight shifts that suit your schedule.
- Play a vital role in ensuring the hospital's IT systems run smoothly, supporting medical and operational staff.
- Develop your skills and advance your career in a fast-paced healthcare IT environment.

Compass Group Australia willdeliver essential support services at the new Footscray Hospital, one of Victoria’s largest health infrastructure projects. We willprovidevital services, including patient services, environmental services, food, security, help desk, and more. As a public hospital with clinical services provided byWestern Health, this state-of-the-art facility willplay a key role in supporting the community—be part of something bigger and help shape the future of healthcare in Victoria.

THE POSITION

- Provide technical support and troubleshooting for hospital staff across various departments.
- Monitor helpdesk systems, logging, and tracking all support requests and incidents.
- Prioritise and escalate issues when necessary to ensure timely resolution.
- Work collaboratively with other IT support team members to resolve complex issues.
- Follow hospital IT policies, procedures, and security protocols to ensure compliance.

THE PERSON

- Prior experience in a helpdesk or IT support role, with a strong technical foundation.
- Demonstrated ability to quickly identify and resolve hardware and software issues.
- Familiarity with ticketing systems and tracking tools used for managing IT requests.
- Able to clearly explain technical issues and solutions to non-technical users.
- Proficiency in helpdesk systems, scheduling software, and Microsoft Office Suite (Word, Excel, Outlook).
- Must have or be able to obtain a National Police Clearance.

THE BENEFITS

- Easy access to 100+ retail discounts.
- Opportunity to learn new skills and move to different internal roles.
- A chance to join an ecologically and socially forward operation.

#J-18808-Ljbffr

  • Footscray Hospital

    2 weeks ago

    Melbourne, Victoria, Australia Compass Group Full time $60,000 - $80,000 per year

    Cleaners (General & Theatres) (Full Time, Part Time & Casual Roles)Play a vital role in maintaining cleanliness, hygiene, and infection control.Work alongside dedicated professionals in a rewarding healthcare environment.Enjoy a reliable role in an essential industry with long-term opportunities.Compass Group Australia will deliver essential support...

  • Dietitian Footscray Hospital

    6 days ago

    Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Full time Organisation: Western Health **Salary**: Salary not specified Occupation: Health and Allied Health Reference: 49931 Applications are invited from suitably qualified dietitians for two full time ongoing Grade 1 dietitians at Footscray & Sunshine Hospitals. The workload at both sites will be...

  • Footscray Hospital

    4 weeks ago

    Melbourne, Australia Compass Group Pty Limited Full time

    - Make a Difference as you support health and safety by leading hygiene and infection control. - Lead a Team – Supervise and mentor a dedicated cleaning crew. - A varied Role – Enjoy a mix of operations, compliance, and staff coordination. Compass Group Australia willdeliver essential support services at the new Footscray Hospital, one of Victoria’s...

  • Gr 1 Dietitian Footscray Hospital- Permanent Full

    1 week ago

    Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Not provided Organisation: Western Health **Salary**: Salary not specified Occupation: Health and Allied Health Reference: 48148 Applications are invited from suitably qualified dietitians for a full time ongoing Grade 1 dietitian at Footscray Hospital. The workload will include some general...

  • Footscray Hospital

    7 days ago

    City of Melbourne, Australia Compass Group Pty Limited Full time

    Overview Cleaners (General & Theatres) Evening and Night Shifts New positions have become available with an October 13 start date! Please apply now! Compass Group Australia will deliver essential support services at the new Footscray Hospital, one of Victoria’s largest health infrastructure projects. We will provide vital services, including patient...

  • PPP Footscray

    4 weeks ago

    Melbourne, Victoria, Australia Compass Group Pty Limited Full time

    Foot Patrol/Security OfficerNew position are available. Apply now for an October start dateEnsure a safe, secure environment for patients, staff, and visitors.Conduct foot patrols, respond to incidents, and be a visible presence in the hospital.Create a welcoming atmosphere while maintaining a high standard of safety and security.Compass Group Australia...

  • Assistant Director of Nursing

    2 hours ago

    Melbourne, Australia Western Health Full time

    Requisition No: 4662 - Executive Division: Nursing & Midwifery - Division: Deputy of Executive Director N&MW - 1 - Program: Deputy of Executive Director N&MW - 1 - Department: Deputy Executive Director of N&MW - 1 - Enterprise Agreement: Nurses and Midwives (Victorian Public Health Secto - Job Function: Administration & Leadership - Project: - **Location**:...

  • Footscray Hospital

    2 weeks ago

    City of Melbourne, Australia Compass Group Pty Limited Full time

    Overview Menu Monitor New positions have become available! Apply now for an October start! - Make a difference in Patient Care. - Work with a Dedicated Team - Join a New, State-of-the-Art Hospital Compass Group Australia will deliver essential support services at the new Footscray Hospital, one of Victoria’s largest health infrastructure projects. We...

  • PPP Footscray

    4 weeks ago

    Melbourne, Australia Compass Group Pty Limited Full time

    - Play a vital role in keeping a brand-new hospital running smoothly. - Support patient care by ensuring medical supplies are delivered on time. - Join a supportive team with stability and growth opportunities. Compass Group Australia will deliver essential support services at the new Footscray Hospital, one of Victoria’s largest health infrastructure...

  • High Salary! Footscray Hospital- Helpdesk Manager

    1 week ago

    City of Melbourne, Australia Compass Group Pty Limited Full time

    Overview Join the Compass Group Australia team at The New Footscray Hospital, a cutting-edge facility committed to healthcare. We are seeking a Helpdesk Manager to lead and optimise our helpdesk operations, ensuring we meet Public Private Partnership (PPP) service delivery outcomes. - 24/7 Help Desk. - Be part of the team from implementation to...