Operations Support Officer to The Office of The CEO

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.
Do you want to work for a leading national not-for-profit organisation providing dedicated human and social services to a diverse Australia?
With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.
About Role
The Operations Support Officer role will report to the EA on a day-to-day basis and will support the OCEO in driving key events and strategic initiatives such as Senior Leaders Forum, Spotlight events, Executive Team Building Days and other small activation projects. They will provide support to the Executive Assistant with planning, coordination and execution of administration activities for the OCEO ensuring adherence to established guidelines and procedures. Success in this role will ultimately be measured by overall improved OCEO project success, business alignment, prioritisation and value to help SSI positively increase its community impact.
About You
You will have a demonstrated track record in a personal assistant, operations support or general administration role. You will have a passion for detail, organisation skills and ability to work in a fast-paced environment.
Key Skills and Attributes
- Strong organizational and multitasking skills, with the ability to manage multiple priorities and meet deadlines
- Excellent attention to detail and ability to maintain accurate records
- Proficiency in using MS office
- Strong written and verbal communication skills
- Ability to work independently and collaboratively in a team environment
- Strong problem-solving and decision-making abilities.
- A highly resourceful team-player, comfortable working in a fast-paced environment, sometimes under pressure, while remaining flexible, proactive, and efficient

You will be a champion in supporting a respectful, non-judgmental, inclusive culture that promotes and upholds human rights and maintains an environment of trust, transparency, and accountability.
This is a great opportunity to join a leading, values driven organisation and an inclusive, supportive team. You will also get an opportunity to be mentored and coached by a highly respected, well regarded, competent leaders.
Please reach out to us for the full Position Description to review the Key Responsibilities and Measures of success.
About Us
Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.
About our Benefits
- Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay
- Industry leading hybrid and flexible working arrangement supporting work from home and office, including the opportunity of a 9-day fortnight;
- Access to in-house training and learning opportunities for professional development and growth.
- Access to our inhouse wellbeing programs

About our Recruitment Process
SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.
Our commitment to Diversity
To Apply
Applications close 14 May 2025
A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.