Asset Officer

4 days ago

Surry Hills, Australia Bloom HR Full time

Women's Housing NFP organisation // walking distance to Central Station
- Full-time, perm opportunity
- 35 hours per week with flexibility

**About the Organisation**

Women’s Housing Company (WHC) is a not for profit organisation that provides low cost housing to women at risk of homelessness. They are an organisation making a real difference in the community.

WHC is responsible for the delivery of quality tenancy management services across a range of housing options, with the purpose of achieving safe, secure housing and assisting tenants to access life-enhancing opportunities.

**Values**

Collaboration. Integrity. Courage. Respect. Focus.

**Primary Purpose**

Reporting to the Property Services Manager, you will be responsible for ensuring that all responsive maintenance and cyclical maintenance issues are accurately documented and completed in line with budget, procurement, safety and quality standards.

The Asset Officer will support the Technical Officer with tenant consultation, administration, document management and contractor performance and compliance, and provide technical advice to the Customer Service and Housing Services Teams.

**Key Responsibilities**:

- Ensure maintenance and repairs are completed on time
- Implement contractor performance and compliance checks
- Liaise with tenants and keep them informed of progress
- Implement the cyclical works program by raising work orders, liaising with contractors and tenants and coordinating and reporting on works progress
- Keep the relevant property management system up to date with contractor and property details
- Conduct outgoing inspections and coordinating repairs to minimise vacancy rates
- Conduct open homes for prospective tenants
- Scrutinise contractor invoices and variations

**Essential Criteria**:
Working with vulnerable clients at risk of homelessness to manage their housing maintenance requests, you will demonstrate:

- Excellent customer service and communication skills
- Knowledge of basic residential maintenance issues
- Excellent IT and Excel skills and ability to pick up system quickly and expertly
- Experience working with multiple trades and contractors
- Checking quality work completion, client satisfaction
- Assessing and approving invoices
- Positive, productive attitude with a hard work ethic.

As a Public Benevolent Institution, WHC is able to provide staff with tax effective salary sacrifice arrangement.

WHC is committed to the ongoing training and professional development of staff.

To be successful in this role, you must also be fully vaccinated against Covid-19 and be willing to undergo a police check.
- Please note that being female is a genuine occupational requirement of this role (Sec 31 Anti-Discrimination Act 1977)_

Applications for this role will be assessed as they are received given the urgent requirement to fill this position.

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