Injury Reporting Centre Coordinator

7 days ago

Sydney, Australia Recovery Partners Full time

12 Month Contract
- Allied Health Qualifications
- Join an amazing team

**The Role**
In your new role, you will be responsible for delivering and maintaining injury triage services for clients, ensuring their needs are exceeded. The Injury Reporting Centre receives notification of injuries and illness from our client organisations, and you will be responsible for the assessment of these reports + establishing processes to ensure exceptional customer service is achieved. To do this, you will utilise your background in Allied Health to assess reports and make recommendations to our clients.

**What Will My Day Be?**
- Conduct initial telephone screens with injured parties when required
- Develop Return to Work plans where required
- Liaise with treating medical practitioners
- Maintain effective and efficient communication with RRP client organisations
- Update and maintain data bases
- Design and documents business processes
- Handle customer disappointments and complaints
- Complete Corrective Action Reporting where required
- Prepare regular client reports
- Provide and enacts specialist Allied Health advice to stakeholders
- Develop collaborative and influential relationships with key stakeholders
- Allied Health Qualification; Registered Nurse, Occupational Therapy or Exercise Physiology
- Registration with relevant professional body (NSW registration /AHPRA/ ESSA)
- Excellent time management skills and the ability to meet deadlines
- Advanced verbal communication skills
- Advanced computer literacy
- Driver’s License (access to a pool car is available)
- Desirable_
- Experience and familiarity with applicable state and federal legislation
- Return to Work Coordinator Training.

Submit a current copy of your resume through this ad, OR contact one of the following:
**Talent Acquisition Officer: Taylah Blackman on 0414 976 367**
- Recovery Partners acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land. We strongly encourage first nations people to apply._
- Recovery Partners are an equal opportunity employer committed to providing a working environment that embraces and values all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law._

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