Administration Officer Level 2

12 hours ago


Northam, Australia BaptistCare Full time

**Nestled in the heart of the Wheatbelt region, Brookton offers stunning landscapes and serene surroundings. Be the first port of call for visitors to our aged care facility.**
- **Located in Brookton, in the heart of the Wheatbelt region of Western Australia**:

- **Join a values-based, not-for-profit organisation dedicated to making a positive impact in the lives of older adults**

**Why join us?**
- Salary Packaging** available to all eligible employees**:

- A fantastic team environment
- First class training and development opportunities
- Access to an Employee Assistance Program (EAP)

**About your new role**:
The Administration Officer works closely with the Residential Care Manager to support the daily operations of the facility. These activities can include customer relations, reception, rostering, purchasing, and records management. Previous experience within the care sector is desirable, however we are willing to consider applicants from all backgrounds with a broad skill set.

**Duties**:

- First point of contact for incoming calls and visitors to the site.
- Processing of accounts receivable and payable, and placement of purchase orders, including ordering and taking stock of office supplies.
- Acting as a point of contact for resident enquiries and referring these to the Manager or relevant teams as appropriate.
- General administration, such as filing, processing and directing mail, data entry, word processing, minute taking, and photocopying.
- Input and maintenance of records in order to ensure that they meet both internal and external reporting requirements.
- Liaising with relevant internal stakeholders in relation to travel, accommodation, and catering bookings.
- Development of administrative process improvements.
- Assists with maintaining staff rosters, including management of planned and unplanned leave and mandatory and other relevant training to ensure rosters reflect staff availability and are within allocated and approved hours/budget.

**Skills and Experience**:
**Essential**
- Previous experience in an administration or reception role
- Commitment to providing a customer centric approach.
- Demonstrated effective verbal, written and interpersonal communication skills.
- Ability to complete busy workload and respond to changing priorities.
- Ability to work flexibly in a team environment.
- Excellent phone manner and communication skills
- Alignment to BaptistCare values

**Desirable**
- Previous experience working with rosters, calendars or schedules
- Experience using an electronic rostering system such as Kronos

**Conditions of Employment**:

- National Police Certificate
- Willingness to undergo a pre-employment medical
- Ability to obtain NDIS clearance

**How to Apply**

If this sounds like you, we would love to hear from you. Click ‘Apply’ and follow the prompts.



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