
Allocations Consultant
1 week ago
**About us**:
Alpha Nursing provides nursing, midwifery, careworker & support service staff to private clients, community & in-home programs, hospitals, health & aged care facilities throughout Melbourne.
We have an opportunity for an enthusiastic individual to join our customer service team in Keilor East & contribute to our ongoing success. We require flexibility to work between 4-5 shifts per week over a 7 day roster. Shifts are rostered for 8 hours between 05:15am & 11:00pm, seven days a week, 365 days of the year.
**About the Role**:
Our Allocation Consultants are required to communicate with our on-hire staff & our clients to deliver the best service possible.
**Typical Day**:
- Booking staff into suitable shifts
- Accurate data input into Alpha's booking system
- Taking client requests professionally & efficiently
- Processing client bookings, monitoring shift changes & updating staff availability
- Maintaining communication with staff & clients & problem solving, as required
No day is the same
**Skills & Experience**:
- Strong computer & admin skills
- Ability to follow structured procedures & high attention to detail
- Ability to multi-task, work in a fast paced environment, think laterally & problem solve
- Outstanding communication skills - verbal & written
- Friendly, vibrant & outgoing team player
- Focus & desire to continuously improve
If you are looking to join an innovative, expanding Australian-owned company & have a dedication to delivering excellence & professionalism; then Alpha could be for you
**Job Type**: Casual
**Benefits**:
- Professional development assistance
Schedule:
- Day shift
- Evening shift
- Morning shift
- Public holidays
- Shift work
Supplemental pay types:
- Penalty rates
Work Location: In person
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