Payment Specialist Officer

5 days ago


Melbourne City Centre, Australia HAYS Full time

A brand new adventure in a Top 4 Bank
Payments Processing Officer

Your new company
This Top 4 Bank has a strong presence across 34 markets, focusing on core markets in Australia and New Zealand. With its head office located in Melbourne, you will be joining a business that is committed to attracting and retaining the best, by offering a genuine career path into a world of opportunities.
- Temporary with opportunity to go Permanent after 6 months
- $31.25/hour + super
- Full-Time
- WFH - 2 days/month in the office once proficient
- Mon-Fri standard business hours
- Long term career opportunity
- Start date - Mid July

Your new role

As a well-trained Mortgage Industry Professional you are focused on delivering exceptional customer outcomes that are both well managed and meet the needs of the customer. You will be responsible for:

- Making payments to third parties in order to meet customer obligations along the value chain
- Processing payments efficiently and analysing fraud possibilities
- Performing required processing as per internal policies and company’s regulatory obligations
- Dedicated to supporting frontline and helping customers on their home loan journey

What you will need to succeed
- Previous banking or financial industry exposure or qualification obtained is highly desirable
- Understanding of business credit & lending processes and policies
- Excellent communication skills and outstanding customer service skills
- Ability to work autonomously & under pressure
- Strong concern for quality and standards
- Navigate between multiple computer systems

What you will get in return
- Career progression
- Opportunity to work in a hybrid work environment
- Industry leading training program
- Diverse work environment

What you need to do now

Alternatively, please share this with family or friends that may be interested

**LHS 297508** #2665778


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