
Payment Specialist
5 days ago
Unlock Your Career Potential: Join as a Payment Specialist and Shape the Future of Financial Excellence
**Your new company**
As a Payment Specialist at this Big4 Bank, you'll play a pivotal role in supporting our mission to become the fastest and safest mover of funds domestically and globally. You'll join a highly engaged and collaborative team based at our South Melbourne location. Operating within the Asia time zone, your work hours will fall between 11am to 9pm Melbourne Time, and from 12pm to 9pm during Daylight Saving Time. While they observe Singapore public holidays, they work on Australian public holidays. This full-time, temporary with view to extend or go perm is a unique opportunity to contribute to a high-performing team dedicated to fostering your professional growth.
- Salary $34.58 Plus super
- Operating within the Asia time zone, your work hours will fall between 11am to 9pm Melbourne Time, and from 12pm to 9pm during Daylight Saving Time.
- While they observe Singapore public holidays, they work on Australian public holidays.
- This full-time, temporary with view to extend or go perm
**Your new role**
In this role, your primary focus will be ensuring customers across segments receive a consistent and efficient payment experience, including situations requiring manual intervention. You will be responsible for the successful processing of diverse products within the Payment Processing team.
- Develop expertise in Payment Processing standard operating procedures.
- Ensure exceptional quality standards by executing tasks right the first time.
- Maintain high levels of productivity, contributing to efficient payment processing.
- Proactively escalate concerns or issues to team leaders and management.
- Demonstrate intermediate knowledge of Singapore's Payments landscape.
- Display an intermediate understanding of the Payments systems (Global Payplus, GCP, AMH).
- Exhibit intermediate knowledge of Payments Industry standards, including SWIFT formatting and Financial Crime Standards.
- Identify opportunities for enhancing the customer experience.
**What you'll need to succeed**
- Preferably familiar with payment systems (SWIFT, GPP, GCP).
- Proficiency in Mandarin required for outbound calls related to the MIFT process.
- Basic understanding of Windows 10, Microsoft Office, and Outlook.
- Proven capability in planning and coordinating incoming work and enquiries.
- Experience with transformation and change management is a plus.
- Possess a service-oriented mindset with a strong focus on customer satisfaction.
- Detail-oriented with a high commitment to quality.
**What you'll get in return**
- Be part of an ambitious team working towards the banks goal of efficient fund movement.
- Collaborative and supportive environment that encourages professional development.
- Opportunity to engage in transformation and change initiatives.
**What you need to do now**
2804711
-
Payment Investigations Specialist
1 week ago
Melbourne City Centre, Australia HAYS Full timeBig 4 Bank Payments role Your new company This Big 4 Bank has a strong presence across 34 markets, focusing on core markets in Australia and New Zealand. With its head office located in Melbourne, you will be joining a business that is committed to attracting and retaining the best, by offering a genuine career path into a world of opportunities. -...
-
Assistant Payment Specialist
1 day ago
Melbourne, Australia Technium Services PTY LTD Full timeOnboarding Payment Service Providers (PSPs) - contributing to system integration tasks - handling incidents **The Role**: As an Assistant Payment Specialist, you will play a crucial role in supporting the onboarding of Payment Service Providers (PSPs), contributing to system integration tasks, handling incidents, and collaborating with various teams. This...
-
Payment Operations Specialist
5 days ago
Melbourne, Australia Easygo Gaming Full time**Do you have a passion for conducting research and monitoring transactions to ensure smooth and secure payment operations?** **If you answered YES, then Easygo has the next best opportunity for you!** **What's in it for you?** Dive into the world of payments here at Easygo, with a curious mind and a vigilant eye. Joining us as a Payment Operations...
-
Payments Operations Specialist
1 day ago
Melbourne, Australia Easygo Gaming Full time**Do you have a passion for conducting research and monitoring transactions to ensure smooth and secure financial operations?** **If you answered YES, then Easygo has the next best opportunity for you!** **What's in it for you?** Dive into the world of payments here at Easygo, with a curious mind and a vigilant eye. Join as a Payments Operations Specialist,...
-
Payments & Fraud Specialist
3 weeks ago
Melbourne, Australia Sportsbet Pty Ltd Full timeAbout Us At Sportsbet, we’re all about bringing excitement to life for our 2.4 million customers. As part of the global Flutter Group, we’re a tight-knit team of 1,300 in Melbourne, Sydney, and Darwin, passionate about challenging the status quo. We’re proud to be recognized as one of LinkedIn’s Top 25 Companies and one of the Top 10 Workplaces for...
-
Payments & Fraud Specialist
1 day ago
Melbourne, Victoria, Australia Sportsbet Full time $90,000 - $120,000 per year5 weeks annual leave + other amazing benefitsGenuine Career Development opportunitiesMelbourne based role (WFH Monday and Fridays)About UsAt Sportsbet, we're all about bringing excitement to life for our 2.4 million customers. As part of the global Flutter Group, we're a tight-knit team of 1,300 in Melbourne, Sydney, and Darwin, passionate about challenging...
-
Payments & Fraud Specialist
1 day ago
Melbourne, Victoria, Australia sportsbet Full time $80,000 - $120,000 per year5 weeks annual leave + other amazing benefitsGenuine Career Development opportunitiesMelbourne based role (WFH Monday and Fridays)About UsAt Sportsbet, we're all about bringing excitement to life for our 2.4 million customers. As part of the global Flutter Group, we're a tight-knit team of 1,300 in Melbourne, Sydney, and Darwin, passionate about...
-
Payments and Claims Specialist
3 days ago
Sydney, Brisbane, Melbourne, Australia Mable Full time $60,000 - $90,000 per yearHomeMade, Mable, Leap in and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us: We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care We believe in technology as an...
-
Payment Assist Specialist
5 days ago
Melbourne, Australia Red Energy Full time**Payment Assist Specialist** Owned by the mighty Snowy Hydro we are 100% Australian owned and operated, and we work hard each day to provide an exceptional customer experience to over 1 million of our customers here in Australia. We have won 11 Canstar Blue Awards in a row for Most Satisfied Customer, now that's an achievement! We are calling all Customer...
-
Payment Support Specialist
2 weeks ago
Melbourne, Australia Mable Full time**We’re powered by purpose** Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms. We have been recognised in...