Learning and Development Coordinator Workforce

1 week ago

West Perth, Australia APM Full time

We’re looking for the someone to step up who is energetic, personable, enthusiastic, and willing to go over and above to help others succeed.
- **Are you naturally the 'go to person' in your team?**:

- **Do you understand the pressures & what it takes to succeed in Employment Services?**:

- **Do you have the communication style and energy for a training role?**

As the L&D Coordinator within our Workforce Australia Services team, you can be based at any of our offices across Brisbane. For this role, you will be focusing on enhancing performance and ensuring compliance is met across **Sydney North Metro and Sydney North & West**. Your goal is to develop our staff by sharing the knowledge and tools they may need to succeed in their role.

Much of the training and support you deliver will be face to face but can also be remote using Microsoft Teams as necessary. The training you deliver is to ensure our staff are equipped with contractual and procedural knowledge. You will also provide staff have the “know-how” to motivate clients, build effective relationships with employers and ultimately achieve sustainable employment outcomes.

While a focus of this role is to coach new Employment Consultants as they join the APM team, you will also deliver ongoing training to long term staff on any new programs, systems and processes.

**What we need from you**:

- Energy, positivity and ability to build rapport quickly
- Comprehensive understanding of the Workforce Australia Services contract (or the ability to rapidly obtain understanding through experience in other Employment Services programmes)
- The ability to be self-directed and self-managed
- Exceptional communication skills
- both written and verbal
- Experience with coaching and guiding others
- A reasonably good head for using technology, including use of Microsoft Office Suite.

You will be supported by our national L&D team, and your expertise and creativity will also find an outlet in the delivery of national webinar training and development of innovative training materials.

**What we do & how we invest in our staff**:
For more than 25 years, APM has been enabling better lives through employment, allied health intervention, community care and workplace health services. We help more than 540,000 people each year, in 10 countries across the world.

We invest in our staff and performance is part of our culture. You will also enjoy:

- Unlimited personal use of a smartphone
- Paid parental leave
- Personal development study options
- Free confidential counselling & wellbeing plans
- Salary packaging on your new fleet car
- Travel discounts, and
- A range of other benefits.

**A few points to consider. You need to**:

- Be eligible to work in Australia
- Hold a current driver’s licence
- Be able to travel to across the Employment Regions assigned for the role
- Be able to complete a Criminal History Check
- Be able to secure a Working with Children Check

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