Customer Service Officer

7 days ago

West Footscray, Australia YMCA Recreation Full time

Free access to gyms, recreation, and aquatics centres across the state
- Greet customers and be the face of the centre
- $23.55 (+25% casual loading) + Super | Part time or casual

At the Y our vision is simple - Amplify Your Voice. Shape Our Community. Challenge Our World

As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With us, you will work with fun colleagues who have a shared passion for making a difference in the lives of individuals and transforming communities for the better.

**About the centre**

The Inner West YMCA operates three community centres in the Footscray, Braybrook, and Moonee Valley areas. These centres offer a variety of programs and services for people of all ages and abilities, including:

- Multi-sports stadiums
- Health clubs
- Community halls
- Rooms
- Gymnastics facilities

Our centres are committed to creating a welcoming and inclusive environment for everyone. We believe that everyone deserves the opportunity to participate in healthy and active living, regardless of their background or circumstances.

**About the role**

Join our team as a Customer Service Officer and deliver exceptional service to our members and patrons at RecWest Footscray, RecWest Braybrook, and Moonee Valley Gymnastics. You'll play a crucial role in creating a welcoming and friendly atmosphere, greeting and assisting customers with a focus on excellent service. Here is what the role involves:

- Customer-focused role: Be at the forefront of providing excellent service, creating a friendly environment for our customers.
- Sales and promotion: Promote memberships and programs, providing sales solutions to customers. Conduct centre tours for prospective members.
- Passion for health and wellness: Align your role with your passion for health, wellness, and sports, making a difference in customers' lives.

This role is being offered as either Part-Time or Casual, with an hourly rate of $23.55 (+25% casual loading) + Super.

**About you**

We're seeking an energetic individual with a customer-centric mindset. If you enjoy creating memorable experiences and providing outstanding service, we want to hear from you. Qualifications and qualities we value include:

- Strong interpersonal skills, building rapport with customers.
- Proactive problem-solving and a positive attitude.
- Exceptional organizational skills and the ability to prioritize tasks.
- Previous customer service experience preferred but not essential.
- Flexibility to work evenings and weekends as needed.

**Qualifications & Experience**
- First Aid certificate
- CPR certificate
- Working with Children Card (employee check)

**Benefits**

At the YMCA, we value our people. Working for us means you’ll enjoy great work/life balance and a range of benefits which improve your wellbeing and help you develop as an individual, such as:

- Flexible working and rostering arrangements
- Opportunities for career development and growth
- Free access to gyms, recreation, and aquatics centres across the state
- Free access to the Virtual Y - online health and wellness

**How to Apply**

Video

  • Customer Service Officer

    7 days ago

    Footscray, Australia Doutta Galla Aged Services Full time

    Doutta Galla Aged Services' vision is to provide residential aged care service options which are affordable and inclusive of people with diverse experiences and backgrounds. Our values are Respect the Individual, Care with Compassion, Do Better, Positivity and Optimism and Be Accountable. As the first point of contact at our Corporate Office in Footscray,...

  • Customer Service Officer

    2 weeks ago

    Footscray, Australia Doutta Galla Aged Services Full time

    Doutta Galla Aged Services' vision is to provide residential aged care service options which are affordable and inclusive of people with diverse experiences and backgrounds. Our values are Respect the Individual, Care with Compassion, Do Better, Positivity and Optimism and Be Accountable. As the first point of contact at our Corporate Office in Footscray,...

  • Customer Service Officer

    1 day ago

    Footscray, Australia Doutta Galla Aged Services Full time

    As the first point of contact at our Corporate Office in Footscray, you will play a vital role in the initial client experience with Doutta Galla in communicating, qualifying and problem solving for our clients. You will manage incoming enquiries from clients who may require assistance navigating the aged care process through to clients who require our home...

  • Customer Service Officer

    7 days ago

    Footscray, Australia Doutta Galla Aged Services Full time

    As the first point of contact at our Corporate Office in Footscray, you will play a vital role in the initial client experience with Doutta Galla in communicating, qualifying and problem solving for our clients. You will manage incoming enquiries from clients who may require assistance navigating the aged care process through to clients who require our home...

  • Customer Service Agent

    1 day ago

    West Footscray, Australia NEXTDC Full time

    **Company Description** At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. NEXTDC is an exciting ASX 100-listed technology company,...

  • Customer Service Representative

    6 days ago

    West Footscray, Australia NEXTDC Full time

    Company Description At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. As an Australian head officed, ASX100 listed company we...

  • Customer Service Officer

    2 weeks ago

    Footscray, Australia Doutta Galla Aged Services Full time

    We are looking for a warm and friendly Customer Service Officer for our Aged Care home at Doutta Galla Footscray. This is a 12 month maximum term contract working Week 1: Monday, Tuesday and Wednesday 0900-1700 and Week 2: Monday and Tuesday 0900-1700. To be successful, you will bring enthusiasm for customer service and administration with a dedication to...

  • Customer Service Officer

    1 week ago

    Footscray, Australia Doutta Galla Aged Services Full time

    We are looking for a warm and friendly Customer Service Officer for our Aged Care home at Doutta Galla Footscray. This is a permanent part time position working Week 1: Thursday and Friday 0900-1700 and Week 2: Wednesday, Thursday and Friday 0900-1700. To be successful, you will bring enthusiasm for customer service and administration with a dedication to...

  • Customer Service Manager

    6 days ago

    West Footscray, Australia GrainCorp Full time

    **Role**: Customer Service Manager **Location**: West Footscray **Salary range**: Up to $210,000 including super + bonus opportuntiy What did you have for breakfast today? Whether it’s the flour in your toast or the grain in your cereal, it’s highly likely that GrainCorp helped get it onto your plate! As we find new ways to connect rural communities...

  • Customer Service Officer

    2 weeks ago

    Footscray, Australia YMCA Victoria Full time

    Greet customers and be the face of the centre - Role located at RecWest Footscray - $23.55 (+25% casual loading) + Super | Part time or casual At the Y our vision is simple - Amplify Your Voice. Shape Our Community. Challenge Our World As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With...