Clinical Services Manager

18 hours ago

Hawthorn East, Australia Altius Group Full time

Competitive salary and career growth opportunities.
- Work with leading industry experts.
- Office-based role in Hawthorn East, fostering team collaboration.

**Medical Services Manager**
**International Independent Medical Examiners (IIME)**

IIME is a global leader in providing expert medical opinions on medico-legal and insurance matters, affiliated with the renowned Altius Group. We are seeking a proactive and customer-focused Medical Services Manager to join our Victorian-based team in Hawthorn East.

In this full-time, office-based role, you will leverage your clinical expertise and exceptional organisational skills to oversee the day-to-day management of the Medical Law team, ensuring that the right experts are engaged for each case and that high-quality, timely reports are delivered. You will also play a crucial role in driving business growth and fostering relationships with stakeholders, including lawyers and medical professionals.

**Key Responsibilities**:

- Lead and manage the Medical Law team, overseeing daily operations.
- Drive business development, attend client meetings, and onboard new specialists.
- Recruit and recommend experts for medico-legal cases.
- Ensure timely delivery and quality assurance of expert reports.
- Foster and maintain relationships with stakeholders.
- Support staff onboarding, training, and performance management.
- Maintain accurate data entry and professional communication.

**To be successful, you will have**:

- A health qualification and current registration with a professional body (e.g., Physiotherapy, Occupational Therapy, or Nursing).
- Strong knowledge of medical terminology.
- Outstanding attention to detail and commitment to quality.
- Excellent communication, time management, and problem-solving skills.
- Proactive, independent work style with the ability to manage multiple tasks.

**Desirable**: Experience in healthcare, insurance, or previous management roles.

**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

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