Quality Assurance Advisor

**Leading not-for-profit, values-based organisation**:

- **Great working environment and salary packaging benefits**:

- **Hawthorn East location, free parking and close to public transport**
- Are you looking to do something that matters? At Benetas, you’ll be part of a diverse and collaborative team guided by our values of respect, responsibility, community and spirit.
- This role is part of our Quality, Risk and Safeguarding team and an essential support function across the organisation. As part of a multi-disciplinary team providing expert advice on quality management, clinical governance, risk and safeguards, this role will lead and foster a culture of continuous improvement and best practices and support our goal of delivering a consistent, effective and responsive customer experience.

**You will**:

- conduct quality assurance, service quality reviews, and support external audits;
- monitor the effectiveness of our organisational quality management, risk and compliance systems and processes and promote through education and coaching an understanding of same;
- provide independent advice on the effectiveness of Benetas’ governance, clinical, risk and compliance management systems and processes;
- inform, influence and support organisational strategies and plans to identify, mitigate and manage risk and ensure that exemplary quality and safeguarding policies, procedures and practices are upheld; and
- support a culture of continual quality improvement to ensure that we deliver positive, enjoyable, fulfilling and safe services through excellence in care and service delivery.

**To be successful in this role, you will have**:

- A minimum 3 years experience in a quality assurance role in a highly regulated industry
- Significant knowledge and experience with quality and safeguarding frameworks within aged care, disability or health sectors
- Relevant qualifications in quality assurance or internal auditing
- Registered Nurse/Enrolled Nurse or other health professional qualifications and current registration
- Significant knowledge of relevant legislation and compliance frameworks in the aged care and health sectors
- Strong skills in presentation and report-writing for senior management and boards
- Excellent time management skills
- Strong analytical skills
- Ability to gather, investigate and collate information from diverse sources
- Attention to detail and diligence, with a proven ability to prioritise effectively in a complex work environment
- This role will be based at our Support Office in Hawthorn East but will involve occasional travel within the Melbourne metro and to regional Victoria.

**As a valued employee, your experience matters. Look forward to**:

- Being part of a trusted team within a supportive community
- Proudly being part of a business that values Respect, Responsibility, Community, and Spirit
- Engaging in meaningful work with a strong commitment to customer experience
- A competitive salary (with salary packaging and meal & entertainment benefits)
- A dedicated L&D team and learning culture put you in the driver’s seat of your ongoing professional and personal development

**About Benetas**
- Benetas is a leading not-for-profit organisation dedicated to actively working with older Victorians to live their best life. We care about our people’s health and well-being and invest significantly in their development. Benetas is a recognised leader in Gender Equality and has obtained the Employer of Choice citation consecutively since 2006.

**Keen to join us?