Ltsa Service Coordinator

**JOB** DESCRIPTION**

**LTSA Service Coordinator**:
Canadian Solar was founded in 2001 in Canada and has been listed on NASDAQ since 2006. It is now one of the world's largest solar technology and renewable energy companies. Canadian Solar is a leading manufacturer of solar photovoltaic modules, provider of solar energy and battery storage solutions, and developer of utility-scale solar power and battery storage projects with a geographically diversified pipeline in various stages of development. Over the past 22 years, Canadian Solar has successfully delivered over 102 GW of premium-quality, solar photovoltaic modules to customers across the world. Likewise, since entering the project development business in 2010, Canadian Solar has developed, built, and connected over 9 GWp of solar power projects and over 3 GWh of battery storage projects across the world. Currently, the Company has approximately 700 MWp of solar power projects in operation, 8 GWp of projects under construction or in backlog (late-stage), and an additional 17 GWp of projects in advanced and early-stage pipeline. In addition, the Company has a total battery storage project development pipeline of 52 GWh, including approximately 2 GWh under construction or in backlog, and an additional 50 GWh at advanced and early-stage development. Canadian Solar is one of the most bankable companies in the solar and renewable energy industry.

**Position** **Title**:
LTSA Service Coordinator

**Department**:
Project Implementation

**Entity**:
CS e-STORAGE

**Reports** **To**:
Sr. Service Manager

**Location**:
South Australia/Victoria

**Position Summary**:
The LTSA Service Coordinator will assist the LTSA Service Managers with all service operations performance metrics and reporting requirements. This role primarily focuses on the commercial support area of the service business, with strong expertise in operational data analysis of service activities. Responsibilities include contract management, warranty handling support, and tracking various areas of the service business. Expertise in visual presentation of complex data sets from various sources is required. Knowledge of energy storage systems and renewable energy industry operations would be an asset.

**Responsibilities**:

- Assist LTSA Service Managers in developing project/daily plans, associated communication documents, management of trackers, and related activities.
- Track schedules against actual performance, report on spare parts consumption to maintain accurate inventory counts, and manage reorders (managing onsite inventory is out of scope).
- Handle RMA and warranty defect returns and replenishment.
- Support LTSA Service Managers in managing contracts, invoices, change orders, warranty defect notices, and claims.
- Oversee purchase requests and purchase orders.
- Support LTSA Service Managers in preparing for quarterly LTSA business reviews.
- Assist with onboarding processes for LTSA Service Managers.
- Prepare monthly reports for clients/owners and present performance metrics and KPIs for both internal and external stakeholders.
- Report on LTSA budget vs. actual variances and track costs such as PO burn rates.
- Complete other duties and projects as assigned.

**Qualifications and Experience**:

- Degree or diploma in a related field such as Data, Analytics, Finance, Business, or Engineering from a university or college.
- Experience working within a Computerized Maintenance Management System (CMMS).
- SCADA experience is a plus.
- Minimum 2+ years of relevant experience or equivalent combination of education and experience.
- Experience in the renewable energy industry or a service background preferred.
- Strong interpersonal and communication skills.
- Proficiency in visual presentation of complex data sets into graphs, charts, etc.
- Strong organizational and time management skills; acute awareness and ability to manage deadlines.
- Technical proficiency in Microsoft Office Suite, including Word, Excel (expert), PowerPoint, and MS Visio.
- Accuracy and attention to detail are a must.
- Ability to establish and maintain effective working relationships internally and externally.
- Demonstrated independent thinking, initiative, and creativity.
- Demonstrated professional appearance and conduct.
- Ability to work flexible hours (evenings, weekends) as required.
- Valid driver’s license, valid insurance, and access to a reliable vehicle.
- Some travel to project sites may be required.

**_
Compensation_**_ _**_&_**_ _**_Benefits:_**
- Canadian Solar offers a competitive salary plus fully comprehensive benefits and performance bonus package_ _based_ _on_ _an_ _annual_ _objective_ _achievement._ _Our_ _generous_ _benefits_ _package_ _includes_ _a_ _401(k) Retirement Plan, medical/dental/life/disability program, vacation, and sick days._
- Canadian_ _Solar_ _Inc._ _is_ _an_ _Equal_ _Opportunity_ _Employer_ _(EOE)._ _Qualified_ _applicants_ _are_ _considered_ _for employment without reg