Customer Experience Partner

2 weeks ago

Sydney, Australia Domain Group Full time

**Customer Experience Partner - Sydney Office - Max term contract**

We are looking for someone who is totally customer-obsessed who would be joining the Customer Experience team in our Sydney office on a **9 month max-term contract**. This means that you are someone who enjoys building strong relationships with customers and clients, ensuring that they always walk away with a great impression of Domain Group and their inquiry resolved.

You will naturally be a 'people' person who portrays exceptional communication skills. You will ideally come to us with previous experience working within a fast-paced, high volume customer focused role, bonus points if you have call centre experience.

**In a typical day you should expect to**:

- Be the point of contact for our customers
- Communicate through key digital and voice channels to identify customers needs and see them through to resolution
- Liaise with key business partners to resolve both technical and non-technical issues
- Increase customer satisfaction and build loyalty providing amazing, personal customer support

**How to catch our eye? You are someone who has**
- The ability to solve problems logically and critically
- The desire to make things easier for customers and colleagues. If there's a roadblock, you want to smooth it away
- Excellent communication skills and an ability to build rapport quickly
- Strong attention to detail
- The ability to make quick decisions within a fast-paced environment
- The belief that work can (and should) be fun

**Why join us?**

We’re the right size business for you to make a real impact, with a workplace culture where you can be you. Perks of the role include:

- Flexibility tailored to you - so if you like the idea of hybrid working, it’ll be perfect;
- First-rate parental leave and wellbeing policies;
- Access to Perkbox, giving you discounts across healthcare, entertainment, food, utilities and more
- Continuous opportunities to leap, learn and grow.

We don’t just talk, we do. Every day we solve property problems for Australians and beyond. We encourage our people to see the possibilities, and turn them into realities. That’s why we want you.

**Who are we?**

We shine a light on all things property. Our business aims to simplify the property journey for all involved; motivated by expertise and our exclusive data.

Changing the way people engage with property requires a team of diverse thinkers.

**What’s next?

  • Customer Experience Designer

    6 days ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    **Customer Experience Designer, Ongoing, locations are flexible across NSW with hybrid working** An exciting opportunity has arisen for a Customer Experience Designer to join the Customer Experience team within Strategy and Innovation in Revenue NSW. ***To be successful in this role you will demonstrate**: - Proven experience in conducting qualitative...

  • Talent Partner

    6 days ago

    Sydney, Australia Talent Partner Australia Full time

    Work remotely / from home - Internal recruitment delivery model - Call David Franze' on 0402 474 555 for more info! **Talent Partner Australia**: Talent Partner Australia is breaking new ground in agency recruitment by becoming an extension of our clients' companies and brand. We work with existing talent teams to help them be more proactive in the...

  • Finance Partner, Customer Experience

    2 weeks ago

    Sydney, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: NSW- Sydney CBD, VIC- Melbourne CBD, Hybrid: Work from any Capital City in Australia As the Finance Partner for our Customer Experience division within the COO Finance team, you will drive insight and analysis to create and support a deep understanding of the business area. It will also play a key co-ordination...

  • Team Experience Partner

    2 days ago

    Sydney, Australia WooliesX Full time

    **The opportunity** We have a newly created **permanent, full-time **opportunity for a People Partner internally known as a **Team Experience Partner **to join our WooliesX team. This position is **Sydney **based and will work flexibly in a hybrid model between home and our **Surry Hills **office. This is a unique opportunity to make an impact on our...

  • Customer Experience Partner

    2 weeks ago

    Council of the City of Sydney, Australia CoStar Group, Inc. Full time

    Overview Customer Experience Partner - Domain Job Description Software / platform support for Real Estate Agency clients. Technical / account queries via phone, email, chat and tickets. Hybrid working, sociable team and career development opportunities. About Domain Domain is a leading property technology and services marketplace that is home to one of...

  • Patient Experience Partner

    2 days ago

    Sydney, Australia Pfizer Full time

    Why our Patients Need You Pfizer Australia vision is to create an industry leading capability designed to meet our customers where they are by deploying innovative approaches to increase brand awareness, knowledge and understanding of the science and our products, while enhancing our relationships and relevance with our customers. What You Will...

  • Ict Business Partner

    6 days ago

    Sydney, Australia NSW Department of Customer Service Full time

    **ICT Business Partner | Office of Registrar General (ORG)** - ** Grade**:Clerk Grade 11/12 - ** Salary range**: $139,787 - $161,663 + super - ** Duration**: Temporary employment opportunity (12 months) - ** Applications close**:Monday October 21st 2024 [9:59am] - ** Location**:Sydney, McKell Building **About the role** ***We have an opportunity for an ICT...

  • Customer Experience

    4 days ago

    Sydney, New South Wales, Australia Creative Activation Full time $60,000 - $90,000 per year

    *Creative Activation* is a leading provider of outsourced sales/merchandising teams and retail customer experience measurement campaigns in Australia & New Zealand. We pride ourselves on delivering outstanding performance for our partners by developing passionate people that are ready to work in the evolving retail environment.*About the Role*We are on the...

  • Customer Experience Consultant

    4 days ago

    Sydney, New South Wales, Australia EBAS Group Full time $80,000 - $120,000 per year

    Are you passionate about driving exceptional customer experiences through strategic consultancy? Do you excel in fast-paced environments, working closely with stakeholders to unlock real business value through innovative customer engagement strategies? If so, this could be the role for you.EBAS Group is partnering with a powerhouse in marketing technology, a...

  • People Experience Partner

    1 week ago

    Sydney, Australia Haleon Full time

    We Offer: - Great growth opportunities for enthusiastic people - Opportunities for hybrid working. - An additional 5 wellness days per year - Health and Wellbeing benefits and program - 20 weeks paid parental leave. Hi. We’re Haleon. A world-leading consumer healthcare company with exceptional category-leading brands - including Sensodyne, Centrum,...