Investigations Officer

2 weeks ago

Sydney, Australia The Star Entertainment Group Full time

**About Us**

The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation and entertainment options.

**About the role**

The role of an Investigations Officer is to review written and oral complaints and conduct investigations and inquiries on matters of concern across all areas of the business, inclusive of employees, patrons and companies.

Key responsibilities in the role are, but not limited to:

- Manage and conduct background and internal investigations of employees and as directed, conduct specific executive, legal and audit investigations
- Conduct or oversee investigations as required of companies and individuals who wish to conduct contractual or other business with The Star
- Proactively liaise with the investigation units of other Hotels/Casinos for intelligence purposes and to keep abreast of any developments within the gaming industry
- Maintain the highest level of integrity and confidentiality relating to sensitive information
- Conduct inquiries in a fair and equitable manner and report and deliver recommendations within limited timeframes
- Develop and maintain a database to record all investigations, both internal and external, to assist in producing investigation reports in association with monthly and quarterly reporting alongside external regulator reports

**About you**

To be successful in this role you will have:

- Minimum 3+ years’ experience in asset protection, legislation, law enforcement and compliance
- A good working knowledge of key stakeholders
- The ability to build relationships with law enforcement, gaming and surveillance teams
- Experience in conducting investigations and inquiries in the commercial field and preparing reports and submissions with appropriate recommendations
- Working knowledge of corporate investigation requirements
- Cert IV in Government Investigations or the capacity to obtain once in role

**About our benefits**
- Free meal every shift - staff cafeteria provides a buffet-style selection with a new menu every single day
- 30% team member discounts across award-winning venues at our Brisbane, Gold Coast and Sydney properties
- Lifestyle and wellbeing discounts and benefits, including gym memberships
- Opportunities for career growth, as well as training and courses via The Star Academy
- Generous parental leave for primary and secondary carers
- Groupwide Diversity & Inclusion focus areas, including LGBTQI, Multicultural, Gender and Indigenous

**About our culture**

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.

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