Snr Service Desk Analyst

6 days ago

Sydney, Australia Beaumont People Full time

12m Fixed Term with potential to go permanent
- Join a "For Purpose" organisation
- Dynamic and varied work

Beaumont People are partnering exclusively with a leading Medical Research Institute.

We require a Snr Service Desk Analyst, providing a range of Level 1 and 2 tech support to a growing organisation who are also undertaking a physical move to Macquarie University research centre. You’ll be working in a small team, managing and resolving level 1 and 2 incidents/requests in accordance with ITIL practices, working collaboratively in a fun and dynamic environment.

Preference will be given to those available immediately, or on short notice.

This is an initial 12-month fixed term hire, with a view to potential permanent conversion. The work will be mainly on site at Macquarie campus with WFH available.

**Key Responsibilities**
- Manage level 1 and 2 service desk incidents/requests.
- Accurately record, update and document requests utilising our ticketing system.
- Configure and support remote desktop access for our broad user base.
- Troubleshoot a wide variety of technical issues, proactively researching when required.
- Monitor and report on security breaches, manage Anti-Virus systems.
- Support audio/visual systems in boardrooms, meeting rooms etc.

**What You Need to Succeed**
- A proactive nature, someone who genuinely enjoys seeing technology work.
- A minimum of 3-4 years’ experience in IT Support for organisations with over 100+ users.
- Experience across Microsoft systems, MAC OS, Active Directory, Exchange/Outlook, O365.
- Wide range of hardware experience (desktop, peripherals, voice etc)
- Great communication skills, a team player who enjoys the work.
- Ability to prioritise and manage a variety of tasks.
- You will need to be a **Permanent Resident and reside in Sydney** for this role.

  • Service Desk Analyst

    2 weeks ago

    Sydney, Australia HAYS Full time

    Service Desk Analyst - 4 month contract - Government - Chatswood location **Your new company** *** This Government Organisation is currently seeking a Service Desk Analyst to join the IT team in a 5 month contract. This Government Organisation is based in the Chatswood area of Sydney and are looking for a Service Desk Analyst with experience across high...

  • IT Service Desk Analyst

    6 days ago

    Sydney, Australia Novotech Asia Full time

    Novotech is the Asia-Pacific CRO designed for biotech, accelerating clinical development via cutting-edge technology to improve patient lives. Working in a fast-paced and adaptable environment, we strive to set the benchmark for both business and clinical trial performance across all clinical trial phases and therapeutic areas. Our people are critical in...

  • IT Service Desk Analyst

    2 weeks ago

    Sydney, Australia Talent Web Full time

    Title: - IT Service desk Analyst Location; - Sydney. Must be in the office 4 days a week for the first 6 months. Length: - Permanent Must be based in Sydney, and have valid Australian visa Brief Position Description: The IT Service Desk Analyst works within the IT department and is responsible for ensuring that efficient and effective responses to...

  • Service Desk Analyst

    3 hours ago

    Sydney Western Suburbs, Australia HAYS Full time

    Service Desk Analyst - 12-month contract - $45 + super ph - Richmond Your new company This government client is looking for 2 Service Desk Analysts to come and join the team in Richmond Sydney. This will be a 12-month contract with the potential to extend. You will need an Australian driving licence and a commitment to fulfil the 12-month position. There...

  • Service Desk Analyst

    2 days ago

    Sydney, New South Wales, Australia Wsaudiology Full time

    Join to apply for the Service Desk Analyst role at WSAudiology2 weeks ago Be among the first 25 applicantsJoin to apply for the Service Desk Analyst role at WSAudiologyDriven by the passion to improve quality of people's lives, WS Audiology continues to grow as market leader in the hearing aid industry.With our commitment to increase penetration in an...

  • Service Desk Analyst

    1 week ago

    Sydney Western Suburbs, Australia HAYS Full time

    Government Organisation - Service Desk Analyst - 3 Month Contract with Potential for Extension **Your new company** This Local Government Organisation is looking for a Service Desk Analyst to join their service desk team in a 3 month contract. The organisation is located in Bankstown area. You will have the opportunity to work as a part of a government...

  • Service Desk Analyst

    16 hours ago

    Sydney, New South Wales, Australia THOMAX Full time

    Service Desk Analyst - Application SupportService Desk Analyst - Application Support1 day ago Be among the first 25 applicantsDirect message the job poster from THOMAXHuman Resources Practitioner & Human Behaviour Enthusiast, Disruptive Thinker, Diversity & Inclusion Ambassador, Equality, Openness & Belonging…The CompanyJoin our industry-leading team in...

  • Service Desk Analyst

    13 hours ago

    Sydney, New South Wales, Australia THOMAX Full time

    Service Desk Analyst - Application SupportService Desk Analyst - Application SupportGet AI-powered advice on this job and more exclusive features.Direct message the job poster from THOMAXHuman Resources Practitioner & Human Behaviour Enthusiast, Disruptive Thinker, Diversity & Inclusion Ambassador, Equality, Openness & Belonging…The CompanyJoin our...

  • Service Desk Analyst

    16 hours ago

    Sydney, New South Wales, Australia THOMAX Full time

    Service Desk Analyst - Application SupportService Desk Analyst - Application SupportGet AI-powered advice on this job and more exclusive features.Direct message the job poster from THOMAXHuman Resources Practitioner & Human Behaviour Enthusiast, Disruptive Thinker, Diversity & Inclusion Ambassador, Equality, Openness & Belonging…The CompanyJoin our...

  • Service Desk Analyst

    13 hours ago

    Sydney, New South Wales, Australia THOMAX Full time

    Service Desk Analyst - Application SupportService Desk Analyst - Application Support1 day ago Be among the first 25 applicantsDirect message the job poster from THOMAXHuman Resources Practitioner & Human Behaviour Enthusiast, Disruptive Thinker, Diversity & Inclusion Ambassador, Equality, Openness & Belonging…The CompanyJoin our industry-leading team in...