Service Desk Analyst

7 days ago


Sydney, Australia Robert Half Full time

Service Desk Analyst providing level 1 -2 IT Support to 400+ users.

The Company

The Role

Due to growth, a Service Desk Analyst role is available. You'll be providing 1st and 2nd line of support for everything IT-related ranging from telecommunications, desktops, networks, software, and internal systems.

Responsibilities include:

- Assist in maintenance and support all IT infrastructure hardware and software including switches, routers, servers & desktops
- Supporting Microsoft office 365 suite
- Onboarding & off boarding staff, creating user profiles in Active Directory
- Resolve network scanning & desktop hardware
- Setup and trouble shoot audio visual and video conferencing systems

Required background / knowledge / experience / personal qualities:

- Experience working as a service desk analyst
- Excellent written and verbal communication
- Highly organised & strong time management skills
- Willingness to learn and expand IT knowledge
- Customer service focused

**This is a full-time permanent role offering $70,000 PLUS super.**
- _Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted._



  • Sydney, Australia Commonwealth Director of Public Prosecutions (CDPP) Full time

    APS5 - $84,228 - $91,809 plus 15.4% superannuation - Sydney, NSW We are seeking an experienced IT Service Desk Analyst to join a high performing team providing frontline ICT support for service requests and incident resolution. The IT Service Desk Analyst provides point of contact for the IT support on a rotational roster. The analyst will possess a...


  • North Sydney, Australia Fujitsu Full time

    About the job Service Desk Analyst **Service Desk Analyst** **North Sydney location** **We Are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute...


  • North Sydney, Australia Fujitsu Full time

    **Service Desk Analyst** **North Sydney location** **We Are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our...

  • Service Desk Analyst

    2 weeks ago


    Sydney, Australia CITR Full time

    At CITR we specialise in IT within the Private, Government, Health, and Banking sectors. Throughout the process you can expect to be treated with the dignity and respect you deserve with a transparent experience. We will partner with you to find the right opportunity! **THE OPPORTUNITY** A private sector client who is based in Sydney are currently looking...


  • Sydney, Australia HAYS Full time

    Helpdesk Analyst needed to provide support for hardware and software issues, escalated by the company's staff. Service Desk Analyst We are looking for an enthusiastic Service Desk Analyst to transform the employee experience with a personalised face to face IT support service. Are you passionate about mobility, collaboration systems and end user...

  • Service Desk Analyst

    2 weeks ago


    Sydney, Australia Peoplebank Full time

    Location: - Sydney CBD- Job Type: - Contract- Posted: - about 11 hours ago- Contact: - Aparna Sharma- Discipline: - General IT - Reference: - 261925- Initial 12 months contract - Location: Western Sydney (Richmond) - Hybrid work model ( 3 days / office) Our client is looking for a Service Desk Analyst to join its IT team. In this role you will be...

  • Service Desk Analyst

    2 weeks ago


    Sydney, Australia Technology People Australia Full time

    **Service Desk Analyst** - South Melbourne - Outstanding leader - $61k - $65k + super + on call allowance + phone allowance **About the company** Technology People have partnered with a leading supplier of media and communications in Australia. With almost 100 radio stations under the brand alongside over 90 free to air TV signals, this business impacts...


  • Sydney, New South Wales, Australia beBee Careers Full time

    Join Our Team:We are looking for a highly skilled Service Desk Analyst to join our team. As a central point of contact within the Service Desk, you will assist customers in effectively using our products and services.You will work closely with our Agent Enablement Program, analyzing, troubleshooting, and resolving incidents to prevent recurrences and reduce...


  • Sydney, Australia IPAR Full time

    **Company Description**: We are a purpose-built collection of industry leading health, medical and employment brands. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support. We support whole populations to better outcomes, yet never lose sight of the individual we are...


  • Sydney Western Suburbs, Australia HAYS Full time

    Service Desk Analyst - 12 month contract - WFH **Your new company** *** This state government organisation is currently looking for Service Desk Analysts to join their IT support team in a full time 12 month contract. This organisation is located in Sydney CBD area but you will have the opportunity to WFH. You will have the opportunity to work as a part of...