Product Manager, Privacy

**Our Story**

As a technology and innovation business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths to our customers, powered by our team, technology and data. To achieve our customer 1st strategy, we have combined the Digital, eCommerce, Customer Loyalty and Financial Services businesses to transform the customer experience under one banner - WooliesX.

Having been awarded the Canstar Blue Award for No.1 in Customer Satisfaction for online groceries, and more recently being voted the most popular Loyalty Program in Australia, we’re proud of the work we do and are being recognised for delivering innovative and best in class service that is convenient, frictionless and personalised to our customers.

With industry leading business and technology teams, backed by research and analytics, we’re resourceful and willing to experiment. Our agile teams are empowered to innovate and deliver an awesome experience for our customers (in-store and online) and sellers.

Our Product Practice is amongst the strongest and largest in Australia. Our mission is to build exceptional Product Management capability that drives innovation, creates value for our customers and team and delivers results across the ecosystem.

**Overview
As the Product Manager for Woolworths Privacy, you will use your customer, technology, and business acumen to develop the product strategy and roadmap for Woolworth’s Group to deliver innovative, intuitive and secure experiences that maintain the high level of trust the Woolworths brand is known for. Your remit will focus on the co-ordinated rollout of the customer-facing Woolworths Privacy strategy across the Woolworths digital ecosystem.
Working with stakeholders including technology, design, privacy, legal, security, brand, partner channel product managers and marketing, you will develop a Product Strategy and Feature Roadmap that delivers customer and business value.
Your key areas of focus include:

- Awareness & Transparency of our privacy practices
- How Customers can manage their privacy

**Responsibilities
- Build relationships with and manage a multitude of stakeholders in a matrixed organisation to understand your Product vision and align on your roadmap to deliver
- Identify and keep track of technology, market trends and competitor activity
- Analyse data relating to your product and implement optimisations based on the analysis
- Participate in team planning, scoping and status meetings and make decisions to keep product delivery on track
- Continuously identify opportunities to optimise and evolve the privacy and data capability to benefit our customer outcomes
- Manage key strategic cross-functional relationships
- Drive a high-performing team's Agile processes and delivery
- Create a test & learn environment

**To succeed in the role**:

- You are a self-starter and thrive in an environment where you can work on complex Product features
- You are skilled at translating business & customer needs into Product plans
- You have experience working with engineering teams to break down the Product plans and deliver best-in-class Products in a high performing retail environment
- Your communication skills allow you to excel at collaborating in a cross functional environment
- Your stakeholder skills enable you to influence roadmaps and deliverables across tribes and squads
- You have experience working in Agile framework

**What knowledge and experiential requirements do I need to be successful?**
- 5+ years worth of Product management experience across digital properties
- Solid understanding of identity and privacy domains and the digital capabilities required to support best practice, including experience within identity management product features and solutions
- Strong strategic, analytical, commercial and stakeholder management ability
- Ability to lead cross-functional squads and align team members around common goal
- Critical thinking, analysis and out of the box thinking to develop strategies to overcome challenges and assist others in doing the same
- High standard of verbal and written communication
- Experience in working in complex, multi-stakeholder environments
- Customer-centric
- Strong analytical ability
- Strong eye for detail

**Competencies**
- Exceptional written and verbal communication with excellent interpersonal skills
- Exceptional stakeholder management, negotiation and influencing skills
- Works well under pressure to deliver results whilst maintaining values
- Ability to multi-task and manage stakeholders and team members across multiple features and streams
- Ability to articulate ideas and deliver in a way that is clearly understood and achieves outcomes
- Ability to turn data into actionable insights
- Ability to influence and work cross-functionally across many departments
- Strong attention to detail
- Strong planning and organising skills

**Leadership**
- Innovative, strategic thinker, customer focused, a