General Support Officer

**Clerk Grade 1/2**:

- **Ongoing Full-Time**:

- **Potts Hill**

**About us**

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

**About the role**

We have an opportunity for a **General Support Officer - Telecommunications Interception Unit** to be part of our Telecommunications Interception Unit, Forensic Evidence and Technical Services Command team. The General Support Officer provides specialist administrative support services to the Telecommunications Interception Unit which is responsible for the collection, analysis processing and dissemination of electronic evidence collected lawfully pursuant to the _Telecommunications (Interception and Access) Act _as well as the _Surveillance Devices Act _NSW.

Within the small team, the General Support Officer will assist with administrative services including the provisioning of warrants, the monitoring of lawfully collected information, creation of evidence summaries, release information as per legislation and transcription of evidence.
- Manage workload within strict timeframes
- Maintain databases, records management systems and electronic mail systems in accordance with legislation, policy and procedures, to ensure information is accurate, stored correctly and accessible.
- Develop and maintain knowledge and understanding of legislation, policies and procedures in order to meet business objectives.

For more information on this role (e.g. essential requirements, key accountabilities and capabilities required for the role), **click here** to view the role description.

**What we can offer you**

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

- competitive salary;
- flexible work options;
- opportunity to purchase leave;
- annual leave loading;
- corporate wellbeing programs including seminars and the Fitness Passport;
- free annual influenza vaccination; and
- salary packaging options via superannuation contributions or a novated vehicle lease.

**How to Apply**

Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

**Target Question 1**:
Provide an example that demonstrates your ability to learn new work tasks, keep up to date with changes to processes and manage competing demands in a busy workplace.

**Target Question 2**:
This role requires strict confidentiality. Please provide a work
- related example of when you were required to keep information confidential within the workplace and outside including not discussing details with friends or family. What steps did you take?

If you require any further information about this opportunity, please contact the hiring manager** Sergeant Jody Ryan via (02) 9780 0810.**
- an Australian Citizen;
- a permanent resident of Australia; or
- a New Zealand citizen.

**Our commitment to Diversity**

The NSW Police Force is a proud employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.