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Customer Service Officer

2 weeks ago

Eight Mile Plains, Australia Perigon Group Full time

Initial temporary contract with potential for a permanent position
- Rewarding work for a great healthcare organisation
- Multiple positions available

**Make a Difference in Healthcare: Customer Service Officer**

Do you thrive on building positive relationships and providing exceptional service? Are you passionate about healthcare and want to make a real impact?

Our client, a leading healthcare provider, is seeking motivated and empathetic individuals to join their growing Customer Service team This is a temporary role with the potential to be made permanent based on performance/company development.

**In this role, you will**:

- Answer inquiries about our services, appointments, billing, and insurance.
- Resolve customer concerns promptly and professionally.
- Schedule appointments and ensure a smooth patient experience.
- Maintain accurate patient records (with privacy practices upheld).
- Play a vital role in upholding commitment to patient satisfaction.

**We are looking for someone who**:

- Has excellent communication and interpersonal skills, both written and verbal.
- Possesses a strong customer service focus and a commitment to exceeding expectations.
- Is a team player with a positive and can-do attitude.
- Has solid understanding of Microsoft Office and ability to learn new software quickly.
- Previous experience in healthcare is a plus, but not essential.

**What we offer**:

- The opportunity to make a positive impact on people's lives.
- A supportive and collaborative work environment.
- Competitive salary package/hourly rates.
- The chance to develop your skills and knowledge in a growing organisation (training provided).
- Flexible working arrangements may be considered (depending on operational needs).

**Start immediately** We are looking for passionate individuals who can join the team right away.