Administrator - Insurance Operations

14 hours ago

Melbourne, Australia Marsh Full time

**Job Profile Description**
- Ensures timely and accurate production/processing of relevant documents/information (includes report preparation)
- Contributes to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives
- Adheres to Company policies and performance standards
- Updates reports based on predefined templates on a regular basis to ensure accurate entry
- Maintains a basic understanding of the core aspects of relevant Insurance and related legislation

**Operations Executive
- Insurance Operations**

**About the role**

An exciting opportunity has become available to work in the Marsh Client Operations team in Melbourne. The role provides a great career foundation or step into insurance broking operations.

This motivated and highly professional team are looking for an individual committed to excellence in their work and with a passion for learning the industry. If successful, you will assist across all aspects of client service including administration and technical support.

**Key Responsibilities**

Operations Executive you will support the client facing Brokers. Some of the key responsibilities include:
Providing support to client facing brokers by delivering timely and accurate production of insurance documentation and client billing

Developing your technical expertise in all major classes of insurance and Marsh’s specialist services

Building and maintain strong working relationships with internal and external stakeholders

Contributing to the achievement of Marsh Client Operations Service Level Agreements and key performance indicators

Collaborating with colleagues throughout Marsh business to deliver a high standard of Client experience

**Competencies requirements**

This role will suit a detailed focused, energetic team player who enjoys a performance focused environment who is looking to take a step up in their career into the insurance industry.

Insurance or financial services exposure within an operations role would be highly advantageous but not mandatory

Experience within a busy administration role within an office environment

Intermediate level competency using Microsoft Office (Word, Excel, Outlook and PowerPoint)

**About Marsh**

Marsh is a global leader in insurance broking and risk management. Marsh helps clients succeed by defining, designing, and delivering innovative industry-specific solutions that help them effectively manage risk.

**Benefits of working at Marsh**

Brand new corporate offices

Professional environment where your career path really matters and is supported in our global organisation of 60,000 employees over 134 countries

Great team environment, who are flexible and supportive

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