Insurance Officer

**Victorian Managed Insurance Authority (VMIA)**
- Insurance Officer (General Insurance)
- Full Time, Ongoing

**Key highlights**
- Central Location - Work in Melbourne CBD within close proximity to Flinders Street.
- Salary Range - $112,090K - $124,511K (total remuneration package inclusive of super).
- Hybrid work environment - Enjoy a mix of office and flexible work arrangements, fostering connection and strengthening networks. The majority of your working week will be in our collaborative office environment.

**About the role**

This is an exciting ongoing opportunity for a motivated and proactive Insurance Officer to join the Insurance Team to support the efficient delivery of VMIA products, renewal programs and client service solutions to meet the complex insurance needs of our clients.

**Key responsibilities**
- Develop specialised knowledge across all General Insurance including policy advice, underwriting and reinsurance activities and renewal management whilst working within prescribed delegations.
- Support clients and Risk Advisors with the insurance questionnaire and validation process to identify omissions and irregularities to ensure insurance coverage.
- Support the premium setting process by reviewing underwriting information and making risk-based decisions using data and claims experience.
- Contribute to the management and administration of the full policy lifecycle working with stakeholders including finance, claims, finance and reinsurers via our reinsurance broker.
- Monitoring and managing the general insurance queries by reviewing, referring, and responding to insurance queries from internal and external stakeholders.
- Managing and supporting Insurance team actions across VMIA's digital platforms which includes policy, finance and file management platforms.

**Who you work with**
- VMIA Clients - you provide a professional standard of service and support to VMIA clients through timely advice and response to all queries as well as policy coverage and endorsements.
- Insurance team colleagues and Risk Advisory team - you work collaboratively and professionally to provide VMIA Clients insurance solutions and to support the full policy lifecycle.
- Claims Team - you work collaboratively and share information with claims colleagues to ensure construction claims are settled in a fair and reasonable manner.
- Reinsurers and reinsurance broker - you work with and share information to support the full policy lifecycle including supporting reinsurance agreements.

**What we are looking for**
- You have a good understanding of general insurance products and reinsurance is considered a bonus, but not essential.
- You hold a professional service approach, with demonstrated time management, commercial acumen and skills in data and business analysis.
- An enthusiastic team player with strong organisational skills and attention to detail with an ability to prioritise.
- Intermediate to advanced experience with SharePoint, Teams and Microsoft suite of products - Word, Excel, and PowerPoint.

**Qualifications**
- You hold or are working towards tertiary qualifications in a relevant discipline. Insurance professional qualifications is highly desirable.
- Membership with ANZIIF, equivalent body, or a willingness to pursue insurance qualification's part time is desirable
- You are governed by the fit and proper person as per APRA guidelines, i.e. not listed on the disqualified persons register (Insurance ACT section 25(A) 1) and you are not convicted of a criminal offence or bankrupt.

**Why join VMIA?**

At VMIA, we believe diversity drives innovation. We are committed to creating an inclusive environment where everyone feels valued and empowered to contribute their unique perspectives.

**We offer**:

- Flex work: Hybrid working to support your best performance.
- Parenting support: Generous parental leave (14 weeks paid parental leave after six months of service for primary carers and 2 weeks for secondary carers) and breastfeeding-friendly facilities.
- Learning & Development: Annual investment ($2,500) in your growth, with in-house training, and LinkedIn Learning access in addition.
- Wellbeing: Wellness sessions, Employee Assistance Program (EAP), and ergonomic support.
- Culture & Lifestyle: Iconic office location, volunteer leave and life-stage support.

**How to apply**

**Salary Information**

At VMIA, we offer competitive salaries based on the role's classification and your skills and experience. Typically, new employees start at the minimum of the salary range, however, consideration may be given to starting above the minimum of the band should you demonstrate extensive experience in a similar role or possess unique and desirable skills and capabilities required to perform the role.

**Other relevant information**
- Working Eligibility: Verification of your right to work in Australia.
- Employment History: Confirmation of your past employment details including employment dates and compensat