Operations Centre Coordinator

4 days ago

Essendon, Australia Royal Flying Doctor Service (VIC) Full time

About the role

The Operations Centre Coordinator coordinates non-emergency patient transports, conveying patients with a range of medical conditions in accordance with RFDS policies and procedures and Non-Emergency Patient Transport clinical protocols and regulations. The position contributes to operational communications, dispatch Mobile Patient Care (MPC) crews and supervises the day-to-day running of shifts and manages their welfare and fatigue.

Duties and responsibilities include:

- Dispatching, coordinating and support road personnel
- Receiving incoming calls and/or online bookings and facilitating patient transfers
- Assisting with daily vehicle and equipment servicing issues
- Communicating effectively and providing service recovery
- Maintaining online databases for effective record-keeping and data analysis
- Working collaboratively with the leadership and roster team enabling a positive and efficient patient focused culture and working on short-term scheduling solutions

Qualifications and experience required:

- Previous experience in an organisational or logístical team
- Good knowledge of medical terminology and medical conditions or capacity to gain this knowledge
- Ability to work well under pressure, ability to plan, organise, coordinate, prioritise multiple tasks and solve problems
- Availability to work a 7 day week, 24 hour rotating roster

Mandatory requirements:

- The right to live and work in Australia
- 2 Covid vaccinations + booster
- Annual Influenza vaccination
- Victorian Drivers Licence
- Willing to undertake and National Police Check
- Willing to hold a working with children check (Desirable)

What can working for RFDS offer you:

- Work for Australia’s most reputable charity (11 out of 12 years) and most trusted charity (last 3 years)
- Work for your community providing high-quality non-emergency patient care in an organisation committed to staff and patient safety and wellbeing.
- Generous penalties and overtime allowances
- Access to salary packaging for all employees, including our casuals
- A less stressful environment than in emergency/pre-hospital car

PBA3Profession: #Community_Services, #Operations_Management, #Program_Coordination_and_Management

Sector: #Community_Support_Services, #Health_-_General

  • Care Coordinator

    1 week ago

    Essendon, Australia Care With Quality Full time

    **About The Opportunity**: As the face of Care with Quality, the Care Coordinator role focuses on delivering outstanding person-centred support to our clients and care worker team. Through building meaningful relationships, this role is responsible for ensuring that clients receive the care and support they need to live the life that they choose. We are...

  • Fixed - Term Assistant Centre Manager Essendon

    2 weeks ago

    Essendon, Australia G8 Education Full time

    512512 - ESSENDON, VIC, 3040 - Assistant Centre Manager - Fixed Term Full time Add to favourites Favourite View favourites **The Opportunity** Are you looking to join a phenomenal team of exceptional, qualified Early Childhood professionals and be supported and encouraged to excel and further develop your Early Childhood career? Do you want to be valued...

  • Support Coordinator

    2 days ago

    Essendon, Australia The Only Support Coordination Full time

    _At The Only Support Coordination, we specialise in delivering high-quality NDIS (National Disability Insurance Scheme) support services to participants in regional and metropolitan Australia-wide._ - Our mission is to simplify the complexities of the NDIS and empower individuals with disabilities by prioritising autonomy, independence, and participant...

  • Support Coordinator

    1 day ago

    Essendon, Australia The Only Support Coordination Full time $60,000 - $90,000 per year

    At The Only Support Coordination, we specialise in delivering high-quality NDIS (National Disability Insurance Scheme) support services to participants in regional and metropolitan Australia-wide.Our mission is to simplify the complexities of the NDIS and empower individuals with disabilities by prioritising autonomy, independence, and participant centred...

  • Events Coordinator

    2 weeks ago

    Essendon, Australia Bendigo Kangan Institute Full time $85,839 per year

    Company description: About us: Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is customer-centric, works together and focuses on achieving our best in a healthy and supportive environment. If you are...

  • Oshc Coordinator Essendon

    1 week ago

    Essendon, Australia OSH Club Full time

    **Company Description** Partnering with parents and school communities, at Junior Adventures Group (JAG) our goal is to help today’s children navigate their tomorrow by supporting children's development through play in fun, engaging environments. We live and breathe our company values every day by being considerate, passionate, courageous, and making a...

  • School Events Coordinator

    6 days ago

    Essendon West, Australia Lowther Hall Anglican Grammar School Full time

    **SCHOOL EVENTS COORDINATOR** **REPORTS TO**Director of Human Resources and Strategic Operations **DIRECT REPORTS**NA **KEY RELATIONSHIPS**Executive Team Operations Coordinator IT Team Administration and Support Staff Teachers Community Relations staff PFA committee **PURPOSE**The purposes of this role are to ensure the seamless planning, organisation...

  • Chief Operating Officer Quick Service Restaurants

    2 weeks ago

    Essendon, Australia The People Pipeline Full time

    100% people centric food business - 30 year success story with an exciting growth phase underway - Searching for an innovator, cultivator and investor in people There's nothing new about any of this; It's the people in an organisation who achieve results and create the success that a company enjoys. Employees at all levels contribute to these results in...

  • Gymnastics Team Leader

    2 days ago

    Essendon, Australia YMCA Recreation Full time

    Free access to gyms, recreation, and aquatics centres across the state! - Part Time Role; 25 hours per week - Moonee Valley YMCA Gymnastics Centre Lead, inspire, and manage a team of coaches in a growing, community-focused gymnastics centre at Moonee Valley. Part-time, 25 hrs/week, with potential for additional hours. Our Vision is a better tomorrow where...

  • Marketing Coordinator

    2 weeks ago

    Essendon VIC, Australia Active Utilities Full time $60,000 - $80,000 per year

    About Us Active Utilities (AU) stands at the forefront of innovation within Australia's embedded network (EN) multi-occupant locations. We are a rapidly expanding and uniquely positioned company, delivering essential telephony, internet/data, electricity, and other utility services with an unwavering commitment to efficiency, cost-effectiveness, and...