Head of Working Capital

Full-time permanent position
- Sydney and Melbourne locationHybrid role

**How will I help?**

At Westpac, we are at the forefront of innovation, committed to empowering our business customers with the financial solutions they need to thrive. We’re seeking a visionary senior leader to join our dynamic team and drive the strategic agenda for our Working Capital products.

This senior role is crucial for establishing a competitive advantage in Business Lending by defining and leading the strategic direction for Working Capital products. The objective is to ensure these products are desirable, reliable, and viable for both customers and shareholders while maintaining simplicity and compliance.

Key Responsibilities:

- Enhancing existing Working Capital products and propositions while driving innovation to develop new offerings
- Managing the lifecycle of Working Capital products, including overdrafts, invoice finance, and equipment finance
- Conducting market research to identify target markets, monitor performance, and respond to market trends
- Overseeing product quality and governance while mitigating risks
- Addressing customer complaints and ensuring regulatory compliance
- Leading simplification initiatives for Working Capital products
- Collaborating on the Business Lending Partnerships and Innovation roadmapImplementing product enhancements in line with regulatory changes

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Over 10 years of experience in product management leadership, with specific experience in Working Capital products.
- A deep understanding of Business Banking across all segments (small business, SME, and Commercial), including customer needs, pain points, opportunities, trends, and the competitive landscape.
- A proven track record of driving balance sheet growth while meeting and exceeding customer expectations.
- Demonstrated experience driving innovation for Working Capital products.
- Exceptional relationship management skills, with the ability to influence and collaborate effectively with both internal and external stakeholders.
- A results-oriented mindset with strong strategic problem-solving skills and a demonstrated ability to design and deliver complex projects.A robust risk management mindset, with the capability to identify, assess, and proactively address current and future risks.

**What is it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us

**How do I apply?**

Start here. Just click on the **APPLY **or **APPLY NOW **button.

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