Current jobs related to Quality Assurance Manager - Melbourne - ANZ Banking Group
-
Quality Assurance Manager
2 weeks ago
Melbourne, Victoria, Australia Dynamic Staffing Solutions Full timeQuality Assurance Manager- Base salary $100K - $120K + super with fortnightly pay- (4) direct reports in the Quality Team- Monday to Friday 9am - 5pm**About Us**Located in Carrum Downs this manufacturer provides flavour solutions to the food, beverage, and nutraceutical markets across the Asia Pacific and looking for a driven individual who can take...
-
Quality Assurance Manager
2 weeks ago
Melbourne, Victoria, Australia Ffh Consulting Pty Ltd Full time**About Us**:Master Lanzhou is a leading company in the hospitality industry, renowned for our exceptional service and high-quality pre-cooked products. Our central kitchen is at the heart of our operations, ensuring that our culinary offerings meet the highest standards of taste and safety. We are seeking a highly motivated and experienced Quality Assurance...
-
Quality Assurance
1 week ago
Melbourne, Australia Pace Appointments Full timeWe are seeking an experienced and knowledgeable Quality Assurance Coordinator to join the Quality Assurance team located in Brisbane's Inner East, QLD. This full-time role will be responsible for documentation management of the Quality Systems and support of the Quality Assurance teams. The role will also perform as the second in charge to the Quality...
-
Quality Assurance Manager
6 days ago
Melbourne, Australia Thales Full timeWe’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities. Working...
-
Quality Assurance
1 week ago
Melbourne, Victoria, Australia Pace Appointments Full timeWe are seeking an experienced and knowledgeable Quality Assurance Coordinator to join the Quality Assurance team located in Brisbane's Inner East, QLD.This full-time role will be responsible for documentation management of the Quality Systems and support of the Quality Assurance teams. The role will also perform as the second in charge to the Quality...
-
Quality Assurance
2 weeks ago
Melbourne, Victoria, Australia Alinta Energy Full time**Ensure Quality and Experience insights deliver tangible continuous improvements across key Customer Journeys**:- **Drive the uplift of the Quality Assurance and Experience capability through using the latest AI tools and technologies**:- **Monitoring, reporting on and uplifting adherence to regulatory and compliance objectives and processes**Alinta Energy...
-
Quality Assurance
2 weeks ago
Melbourne, Victoria, Australia Coolibah Herbs Full time_Coolibah Herbs is a wholly owned Australian Family Business supplying washed salad greens, mixed leaves and a variety of culinary herbs and vegetables to leading companies in the food service sector._- With locations across the Mornington Peninsula and Wemen / Robinvale region, Coolibah Herbs has grown its' business to where it now farms in excess of 2000...
-
Quality Assurance Manager
2 weeks ago
Melbourne, Victoria, Australia Convert Digital Full timeJoin to apply for the Quality Assurance Manager role at Convert Digital With offices in Melbourne, Sydney, and Brisbane, Convert Digital crafts exceptional online experiences for major brands using platforms like Shopify Plus and Commercetools. We pride ourselves on being at the forefront of digital innovation and delivering seamless, high-converting...
-
Quality Assurance Manager
2 weeks ago
Melbourne, Victoria, Australia Convert Digital Full timeJoin to apply for the Quality Assurance Manager role at Convert DigitalWith offices in Melbourne, Sydney, and Brisbane, Convert Digital crafts exceptional online experiences for major brands using platforms like Shopify Plus and Commercetools. We pride ourselves on being at the forefront of digital innovation and delivering seamless, high-converting...
-
Quality Assurance Manager
1 week ago
Melbourne, Australia Service Stream Full timePrimary LocationVIC - Melbourne - 655 Collins St - Job Description SummaryService Stream are on the hunt for an experienced Quality Assurance Manager to join our Corporate Head Office team! - About the Role Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications,...
Quality Assurance Manager
3 weeks ago
**Req ID**: 98378
**Department**: AR Customer Resolution Complaint Transformation
**Division**: Australia Retail
**Location**: Melbourne
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
The QC Compliance Manager role is responsible for completion of the Customer Resolution Quality Assurance program, the process documentation for both the Customer Resolution Quality & Assurance program (including the training program) and performing quality assurance checks on the quality control program. Additionally, they will provide learning & process support to our Bengaluru location.
**Role Location**: Within Australia
**Role Type**: Permanent *multiple roles available
**Work Schedule**: Full Time
What will your day look like?
**This role is accountable for**:
Completion of the Customer Resolution Quality Assurance program
Process documentation for both the Customer Resolution Quality & Assurance program (including the training program)
Performing quality assurance checks on the quality control program
Provide learning & process support to our Bengaluru location.
Determines testing schedules for both Melbourne and Bengaluru quality testing program (in conjunction with QCC Team Manager)
Identifying root cause on process fails and then being part of developing solutions that resolve process weakness and/or improve the skills of those completing the tests (in conjunction with QCC Team Manager)
Perform investigations into potential compliance breaches
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Proven analytical, influencing and problem solving skills combined with the ability to identify risks and impacts as well as execute solutions and corrective action
Experience in Compliance, Quality Assurance and / or high volume workflow environment
Highly motivated and results driven
Well-developed interpersonal and performance management skills with the ability to communicate effectively with staff, key stakeholders and at all levels of employees and management
Experience in complaints or in a collections team is preferred.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
20/06/2025, 11.59pm, (Melbourne Australia)
