Quality Assurance Manager

2 weeks ago

Melbourne, Australia Service Stream Full time

Primary LocationVIC - Melbourne - 655 Collins St
- Job Description SummaryService Stream are on the hunt for an experienced Quality Assurance Manager to join our Corporate Head Office team
- About the Role Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. _We keep communities connected._

We are looking for a motivated and driven individual to join us as the new Quality Assurance Manager You will join a high-performing, welcoming team, based at our modern Head Office in Collins Street, which offers a vibrant environment featuring a balcony, BBQ area, collaborative and quiet spaces, and plenty of natural light.

Location: Collins Street, Melbourne 3000

Work type: Full-time

Salary: $100,000 - $120,00 inclusive of Superannuation

Key Responsibilities
- Develop, implement and maintain quality management systems in accordance with ISO standards and industry best practice
- Oversee quality assurance activities across the supply chain, including audits, inspections, supplier assessments and process reviews
- Liaise with internal stakeholders and external suppliers to ensure quality expectations and contractual obligations are met
- Analyse non-conformance reports, root cause analyses, and corrective/preventive actions
- Lead internal and supplier audits, including planning, execution, reporting and follow-up
- Train and coach teams on quality standards, processes and continuous improvement initiatives
- Prepare and present quality reports and performance metrics to senior management
- Support procurement, warehousing and logistics teams in embedding quality controls throughout the supply chain

About you
- Demonstrated experience in a quality assurance leadership role within supply chain, manufacturing, utilities or infrastructure sectors
- Sound knowledge of ISO 9001 and other relevant quality standards
- Proven experience in developing and implementing quality frameworks, tools, and processes
- Excellent analytical and problem-solving abilities with experience in root cause analysis
- High level of written and verbal communication, stakeholder engagement and negotiation skills
- Ability to lead, influence and coach cross-functional teams with a large organisation

About us

Benefits of working with us include:

- Flexible working - All flexibility requests are genuinely considered.
- Growth - We are growing and there are opportunities for your career development across our business units.
- Discounts - Access to hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing.
- Paid leave - Parental, cultural, community service, study, corporate volunteering and purchased leave available.
- Culture - We are dedicated to fostering a workplace environment that values diversity and inclusion, and we recognise and celebrate excellence throughout the year.

How to apply

- DepartmentQuality

How to Apply

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