Administrative Officer

4 days ago

Brisbane, Australia Queensland Government Full time

**As our Administration Officer, you will**:

- Provide timely and accurate administrative support, including completion of internal quality assurance measures and delivery of information and documentation
- Monitor and edit data for accuracy and maintain electronic and hard copy records, raising data issues where required to ensure data integrity in accordance with department standards
- Use judgment and problem-solving when undertaking allocated tasks and nonroutine requests to meet timeframes, competing priorities and quality requirements
- Support the team by providing mentoring and training to new or inexperienced staff
- Acquire and sustain a working knowledge of relevant information systems
- Participate in user acceptance testing, troubleshooting and provide feedback for system upgrades to enhance the efficiency and accuracy of operational administrative tasks
- Uphold business efficiency and the positive profile of the Program and DAF through effective communication with members of the public, clients, staff, suppliers and stakeholders
- Provide high-quality customer service by responding to enquiries and accurately recording details on relevant databases
- Perform administrative support for treatment or surveillance activities, including the generation of appointments/bookings as required
- Export and review reports and data from relevant systems. Collate and order the exported data to be escalated to management for decision-making and/or reporting purposes

You may also have
- While there are no mandatory qualifications for this role, practical knowledge of and the ability to use ArcGIS / ArcPro software will be favourable regarded.

Why join the department? (benefits)
The work we do is widespread and varied, but our people are united by an innate sense of purpose, and a passion to serve their fellow Queenslanders. Our people are talented, down-to-earth and resilient, and the work they do every day fills them with gratification and pride. This is what keeps them coming back.
**Here are some other reasons why our people choose us**:

- Have visible impact in your community, and directly contribute to making Queensland a better place to live.
- Flexible working options that encourage a healthy work-life balance.
- Salary sacrificing options and competitive superannuation.
- A variety of fantastic leave benefits, supported across the broader Queensland public sector.
- Access to confidential and free counselling for you and your immediate family members through our Employee Assistance Program.
- We are committed to preventing violence against women and are proud to be a White Ribbon accredited workplace.

Applications will remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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