Services & Administration Coordinator Rostering

1 week ago

Mulgrave, Australia Fronditha Care Full time

Fronditha Care is a longstanding Aged Care provider committed to delivering services to elders in our communities.

We focus on providing unique services both in residential and community care for elderly people of Greek speaking and multilingual background. We are committed to delivering our culturally centered model to our care recipients underpinned by the Bounty of Care Philosophy and our Core Values of Respect, Do Right, Bring Joy and Inspire Better.

**Responsibilities**:

- Efficiently roster direct care staff using iCare.
- Provide timely customer service to stakeholders.
- Plan, coordinate, deliver and monitor training for direct care staff.
- Maintain accurate records/documentation.
- Facilitate safe work practices and adhere to policy and procedures.
- Provide guidance, supervision and support to direct care staff monitoring performance and feedback, work safety, documentation, communication and organisation.
- Act as a central point of contact for community services clients and staff.
- Prepare reports, documents and data as directed by the Manager.

**Requirements**:

- Minimum 2 years experience in rostering.
- Minimum 3 years experience in administration or a similar role.
- Tertiary Qualification in Community Services, Health or equivalent is desirable.
- Experience in aged care or disability sector administration and rostering.
- Excellent customer service and communication skills.
- Strong organisational and time-management skills.
- Understanding of relevant legislation and regulations.
- Previous experience using icare is essential but not limited to
- Well developed computer skills and ability to work with CRM Systems.
- Knowledge of WHS regulations, policies and procedures.

**Role-specific prerequisites**
- Ability to speak Greek is highly desirable
- Fully vaccinated as per applicable Federal and State government requirements for employees working in Health & Aged Care industry.

**Job Type**: Fixed term
Contract length: 3 months

**Benefits**:

- Salary packaging
- Work from home

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Work Authorisation:

- Australia (preferred)

Work Location: In person

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