Customer Service

1 day ago


Wetherill Park, Australia A&J AUSTRALIA Full time

**About us**:
We design manufactures, markets rigid plastic for the chemical, food and oil industries. We are also a member of APPMA, and our customising includes the integrated design of packaging components, complete finish product services. In the past 20 years, we supplied high quality, satisfaction goods and services across Australia as well as supporting industrial aftermarket business.

**About The Role**:
We are currently looking for a Customer Service Staff **who can speak both English and Mandarin, (please do not send us resume if you are not able to meet the language requirements) **for a fast-paced plastics manufacturing company for our NSW site office.

**Essential Responsibilities and Duties**:

- Answering Phones
- Transport bookings
- Record Stock Produced
- Inserting sales orders
- Inserting sale quotes
- Customer Services:

- Informing Customers of Back Orders
- Informing Customers of Order ETA
- Printing delivery dockets
- Order Release - Customers - confirming payments where necessary
- Docket Sorting
- Checking if EFT payments have been received
- Liaising with warehouse to confirming stock and order completion
- Recording daily sales and pick records

**Requirements**:

- Good interpersonal skills working with internal staff and external customers
- Have previous customer service and administrative experience
- Have exceptional customer service and communication skills
- Have excellent computer skills
- Experience in a wholesale or distribution business an advantage
- **MUST be fluent in both English and Mandarin**

**Job Types**: Permanent

**Salary**: 1st 3 month is probation and salary is 30 per hour(casual, full time working hour). After probation, salary will be $30 per hour, full time.

**Salary**: $60,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday


  • Customer Service

    7 days ago


    Wetherill Park, Australia MATE Full time

    **MATE Customer Service Representative** At MATE, we are the everyday people, providing products and services consumers need, delivered with the value and service they deserve. An exciting opportunity is available for a customer service representative to work in our customer happiness team based in Western Sydney. This role aims to deliver a high level of...

  • Customer Service

    2 weeks ago


    Wetherill Park, Australia Wilco Plumbing TA 365 Building Solutions Pty Ltd Full time $60,000 - $80,000 per year

    Join One of Sydney's Leading Plumbing Companies Are you an experienced administrator with a background in the plumbing or trade industry? Or perhaps a trades assistant or scheduler looking to transition into an office-based role? This is your chance to join a well-established plumbing company with over 20 years of industry experience. We specialize in a full...


  • Wetherill Park, Australia Protech Warehousing & Manufacturing Full time

    Are you an experienced leader with a passion for solving complex customer cases and managing high-performing teams? We’re looking for a **Customer Service Manager** to join a national company in Western Sydney. **The Role**: - Monday - Friday - Excellent working conditions - Growing team **Key Responsibilities**: - Lead and manage a team of customer...

  • Customer Service

    3 days ago


    Wetherill Park, Australia HR Ambassador Full time

    **Start ASAP**: - **Join a growing team**: - **Nationally recognized company** Our client is a nationally recognised household name that has been in the industry for 60 years. With over 50+ stores across Australia and New Zealand, our client is believed to be an expert in luxury furniture design. Due to rapid growth a new and exciting opportunity has...


  • Wetherill Park, Australia HR Ambassador Full time

    **Immediate Start**: - **Monday - Friday (Day shift)**: - **Growing team** Our client is a leader in the **furniture industry** and is looking for an experienced **Dispatch Officer **with exceptional **customer service **skills. **Key Responsibilities;** - Answering enquiries from customers and internal staff regarding delivery issues - Provide...


  • Wetherill Park, Australia HR Ambassador Full time

    **Immediate Start**: - **Monday - Friday (Day shift)**: - **Wetherill Park** Our client is a leader in the **furniture industry** and is looking for an experienced **Dispatch Officer **with exceptional **customer service **skills. **Key details;** - Answering enquiries from customers and internal staff regarding delivery issues - Provide knowledgeable,...


  • Wetherill Park, Australia HR Ambassador Full time

    Our client is a leader in the **furniture industry** and is looking for an experienced **Customer Service Officer **with exceptional **customer service **skills. **The role will include but not limited to the following**: - Answering enquiries from customers and internal staff regarding delivery issues - Provide knowledgeable, courteous and helpful...

  • Customer Service

    2 weeks ago


    Wetherill Park, Australia Protech Warehousing & Manufacturing Full time

    Our client is a nationally recognised household name that has been in the industry for 60 years. With over 50+ stores across Australia and New Zealand, our client is believed to be an expert in luxury furniture design. Seeking a reliable and proactive **Customer Service Officer **to join the escalations team in **Wetherill Park** on a fulltime permanent...


  • Wetherill Park, Australia Protech Warehousing & Manufacturing Full time

    Are you passionate about delivering top-notch customer service? Do you have a knack for resolving complex issues and leading teams to success? If so, we have the perfect opportunity for you! As our **Customer Service Supervisor - Escalations**, you will oversee our dedicated escalations team, ensuring that customer concerns are resolved to company...


  • Wetherill Park, Australia Protech Warehousing & Manufacturing Full time

    **Monday - Friday**: - **Permanent position**: - **Onsite parking** Our client is a nationally recognised household name that has been in the industry for 60 years. With over 50+ stores across Australia and New Zealand, our client is believed to be an expert in luxury furniture design. Due to rapid growth a new and exciting opportunity has become...