Customer Service Assistant
2 days ago
Our client is a leader in the **furniture industry** and is looking for an experienced **Customer Service Officer **with exceptional **customer service **skills.
**The role will include but not limited to the following**:
- Answering enquiries from customers and internal staff regarding delivery issues
- Provide knowledgeable, courteous and helpful customer service to internal and external customers
- Ensure customer satisfaction in every transaction; daily target of # of bookings are achieved
- Trouble shoot, problem solve and offer the best possible solution to customer queries including complaints
- Prepare and enter dispatch information into the DISTRIB computer system with very high accuracy and in a timely manner
- Coordinate and manage delivery jobs for drivers and provide administrative support within the process
- Daily banking (only for staff located outside Head Office)
- Report and log customer concerns or requirements to staff in other departments in an appropriate and timely manner to minimise customer dissatisfaction
- Assist both dispatch and service departments if and when required as directed by the National Dispatch Operations Manager
**What's in it for YOU?**
- Career growth opportunity working alongside industry professionals.
- on-site parking.
**Job Types**: Full-time, Casual
**Salary**: $29.00 - $30.00 per hour
Schedule:
- Day shift
**Experience**:
- Inbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
-
Customer Service Assistant
7 days ago
Wetherill Park, Australia HR Ambassador Full time**Job description** Our client is a leader in the **furniture industry** and is looking for an experienced **Customer Service Officer **with exceptional **customer service **skills. **The role will include but not limited to the following**: - Answering enquiries from customers and internal staff regarding delivery issues - Provide knowledgeable,...
-
Customer Service/retail
2 hours ago
Wetherill Park, Australia Gotcha Tea Wetherill Park Full timeAre you a passionate tea lover with a flair for exceptional customer service? Gotcha Tea, one of the leading bubble tea brands, is seeking enthusiastic individuals to join our team at our Wetherill Park location. If you're looking for an exciting opportunity in the vibrant world of bubble tea, this job is for you! As a Bubble Tea staff member at Gotcha Tea,...
-
Customer Service Representative
3 hours ago
Wetherill Park, Australia Berendsen Fluid Power Full time**Develop your career within a rapidly growing Australian business**: - ** Make your mark within a supportive, team-based culture**: - ** Attractive Salary Package - Wetherill Park Location** **About the Opportunity** Due to consistent growth across our business, we have a fantastic opportunity available for a highly motivated, customer service focused...
-
Customer Service
7 days ago
Wetherill Park, Australia HR Ambassador Full time**Start ASAP l Permanent**: - **Join a growing team**: - **Onsite parking** Our client is a nationally recognised household name that has been in the industry for 60 years. With over 50+ stores across Australia and New Zealand, our client is believed to be an expert in luxury furniture design. Due to rapid growth a new and exciting opportunity has become...
-
Customer Service
7 days ago
Wetherill Park, Australia Australian Lifting Centre Full timeAustralian Lifting Centre is a leading wholesaler in the lifting and rigging industry. We have branches nationally and are seeking a customer service officer to look after sales and administration in our busy Wetherill Park Office. The purpose of this role is to fulfil customer’s requirements starting from customer inquiry to after sales service, making...
-
Customer Service Officer
4 days ago
Wetherill Park, Australia HR Ambassador Full timeOur client is a leader in the **furniture industry** and is looking for an experienced **Despatch coordinator **with exceptional **customer service **skills. **The role will include but not limited to the following**: - Answering enquiries from customers and internal staff regarding delivery issues - Provide knowledgeable, courteous and helpful customer...
-
Customer Service
2 weeks ago
Wetherill Park, Australia A&J AUSTRALIA Full time**About us**: We design manufactures, markets rigid plastic for the chemical, food and oil industries. We are also a member of APPMA, and our customising includes the integrated design of packaging components, complete finish product services. In the past 20 years, we supplied high quality, satisfaction goods and services across Australia as well as...
-
Customer Service
4 days ago
Wetherill Park, Australia A&J AUSTRALIA Full time**About us**: We design manufactures, markets rigid plastic for the chemical, food and oil industries. We are also a member of APPMA, and our customising includes the integrated design of packaging components, complete finish product services. In the past 20 years, we supplied high quality, satisfaction goods and services across Australia as well as...
-
Customer Service
1 week ago
Wetherill Park, Australia A&J AUSTRALIA Full time**About us**: We design manufactures, markets rigid plastic for the chemical, food and oil industries. We are also a member of APPMA, and our customising includes the integrated design of packaging components, complete finish product services. In the past 20 years, we supplied high quality, satisfaction goods and services across Australia as well as...
-
Customer Service
1 week ago
Wetherill Park, Australia A&J AUSTRALIA Full time**About us**: We design manufactures, markets rigid plastic for the chemical, food and oil industries. We are also a member of APPMA, and our customising includes the integrated design of packaging components, complete finish product services. In the past 20 years, we supplied high quality, satisfaction goods and services across Australia as well as...