IT Support Officer

21 hours ago

Brisbane, Australia Corporate Travel Management Full time

Auckland CBD Location with flexible WFH options
- Travel Discounts, Health + Wellness perks
- Career development opportunities

**About CTM**

**About the role**
This role will support IT Service Desk operations and provide end user support and is based in our Brisbane office. We believe this role at CTM is a fantastic opportunity for somebody who is keen to grow with us, as we continue to make investments in technology. CTM is founded on innovation (through technology and beyond) so you will certainly be exposed to more than just 'the norm’.

You will be working closely with the ICT Manager - Australia and New Zealand, IT Support Officers and the wider IT team in supporting CTM staff across all our Australian and New Zealand offices.

**Skills & Experience**
- Bachelor Degree in IT or related discipline or equivalent experience
- Relevant vendor certifications
- Outstanding customer service
- Exceptional verbal and written communication skills
- Experience deploying and securing end user services and a solid understanding of modern cybersecurity technologies and requirements within an enterprise technology environment
- Experience troubleshooting desktop and laptop hardware problems
- Experience supporting Windows 10/11, Office 365, Microsoft Teams, Active Directory, and Group Policy
- Experience with cloud-based SaaS Productivity platforms, such as Office 365
- Experience with Anywhere365 UCC, Microsoft Teams E5 calling plans, Azure AD and Intune would be highly regarded

**Why CTM?**
As a global organisation CTM offer a range of employee discounts which include travel discounts, Health and Wellness perks, Training and Development opportunities. The Travel industry is well and truly back - we can offer a strong, established, and stable work environment which will support your career development.

Employee well-being and flexibility is part of our DNA - we offer blended work arrangements with hybrid WFH flexibility, competitive shifts, Wellness and Chill-out days, Annual Volunteer Day and strong sustainability focus.

APPLY NOW to get started with your career at CTM.

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