Sales Operations Manager

1 week ago


Sydney, Australia Thales Group Full time

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive - and that it’s all driven by human intelligence.

Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible.

From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries - and working together to build a future we can all trust.

**Our Benefits**:

- Competitive remuneration + Super + Bonus + Free Medical Insurance
- ThalesFlex - Hybrid work environment
- Fitness Passport Discount - Access to a network of Gyms across AUS.
- Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)
- Modernised Paid Parental Leave
- Veterans Leave
- Novated Lease options
- Family support through our partnership with Parents at Work
- Personal & professional training development opportunities

**Your Role: Sales Performance Manager**

As a Sales Performance / Operations Manager, you will play a key role in optimising our sales processes. Interface with Sales managers, & Country sales operations, ensuring seamless management of sales processes, data, and reports in T360. Coordinate teams for consistency in data, tools, and processes, ensuring compliance with sales assurance and regulatory activities.

This is an individual contributor role and **will not** be managing anyone.

**Key Responsibilities**:

- Manage sales team alignment, overseeing pipeline, metrics, forecasting, and opportunities.
- Create and maintain documentation for core sales processes, ensuring compliance with reporting requirements.
- Support Sales & Marketing in pursuing and securing future opportunities.
- Provide regular reports on sales performance and operational efficiency to senior management
- Participate in functional objective development and staff competency enhancement.
- Ensure compliance with bid governance, prioritize capture activities, and monitor performance.

**Your Skills**:

- Experience in end-to-end Sales Process
- Strong analytical skills, proficiency in complex spreadsheets, and reporting tools such as Excel, Power BI, Power Query, T360
- Expertise in core sales processes and methodology, serving as a regional go-to person for queries and issue resolution
- Blend of operational experience and business acumen to manage all aspects of sales operations, balancing influence on desired behaviours with governance enforcement
- Excellent interpersonal, influencing, and analysis skills, coupled with sound commercial judgment and motivation to thrive in a dynamic environment

**WE ENCOURAGE YOU TO APPLY**

It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right - no matter your background or personal circumstances - please introduce yourself or join our community. We’re committed to supporting a diverse workplace, and that starts here.

We’re proud to be endorsed by WORK180 as an Employer for All Women, but we know there’s always more we can do. We’ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.

Read more about our WORK180 endorsement.



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