Head of Client Partnerships

As Head of Client Partnerships, you will advise and support clients, offering solutions to help achieve their business goals. You will develop strategic plans that align with client priorities and introduce products and services that can improve Sanderson’s relationship with each business.

This job is all about collaboration, building relationships with internal and external stakeholders to understand their challenges and then work with colleagues to shape a compelling, forward-thinking solution.

A strong background in business development, account management, or customer support is desired. This position demands an in-depth understanding of both the client’s business needs and challenges, along with the internal products available. You will have the ability to offer proactive solutions. This is a role that requires a high level of client attention and relationship building.

**Role responsibilities**
- Prepare detailed business plans to identify target markets, businesses and specific clients ensuring that these targets are in-line with Group strategy
- In conjunction with Sanderson colleagues understand what information we currently hold within the business and ensure this information is used effectively and where appropriate sensitively
- Gather leads and engage the wider client solutions team and consultancy teams to create solutions
- Become a trusted advisor with clients to understand their challenges and provide thought leadership on potential solutions
- Create and develop engaging, inspiring, and compelling bids, tenders and proposals
- Achieve agreed revenue growth targets
- Adopt a team approach; work with others in pursuing common goals
- Attend workshops, trade shows, networking events and seminars to keep up to date on changes/opportunities in relevant industries and markets
- Build relationships with new clients
- Build and manage “Friends and Family” senior stakeholder portfolio and track movements throughout current and future companies
- Present new products and services and enhance existing relationships, either through own activity or in conjunction with colleagues
- Identify opportunities that will lead to senior Group relationships & increased Group activity
- Present to, and consult with, mid, senior and Director level management on business trends or market intelligence

**Skills, knowledge and experience**
- Significant experience in professional client relationship management
- Experience of account development
- Excellent rapport building, questioning, listening, and negotiation skills
- Adept at profiling prospective companies for key stakeholders and decision makers
- The ability to plan and strategise at a senior level
- A persuasive and confident approach to creative projects
- Excellent verbal and written communication skills with ability to articulate ideas effectively to colleagues
- Proficient in Microsoft Excel and Word with experience of using CRM systems
- Adept at using professional networking tools, such as LinkedIn
- Superb Consultative sales ability
- Confident attending meetings with both prospective and current clients
- Genuinely passionate about selling and researching new prospective clients
- Experience of managing accounts with multiple stakeholders and decision makers
- Adept at managing sometimes complex and long sales cycles
- Excellent client facing and presentation skills

**Job Types**: Full-time, Permanent

**Salary**: $100,204.49 - $120,529.44 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission

Ability to commute/relocate:

- SYDNEY, NSW 2000: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)

Work Location: Hybrid remote in SYDNEY, NSW 2000